You must pursue this. They must be exposed. If it were genuine , it’d be easy for them to pull up the relevant details on a screen somewhere.
Bollo’s futile dispute with UPS
- Thread starter Bollo
- Start date
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All uphill
Still rolling along
I'm ready to chip in my 5p to the fighting fund!
Free the CC one!
Free the CC one!
Dogtrousers
Kilometre nibbler
I'll match your 5p with a 10p and I'll throw in one of those old pound coins that doesn't work anymore.
OP
OP
Bollo
Failed Tech Bro
Already done before I even placed the order, so avoid exactly this situation. The link for a bike light commodity code (I believe) is here...
https://www.trade-tariff.service.gov.uk/commodities/8512200030?country=DE#import
Should be 0% from the EU and 2% from the rest of the world.
As I've said, Lupine make a BIG THING of their German manufacture, but one of my emails back also shows that, even if you do the sums with maximum duty as stated in their initial reply, the numbers still don't approach what they're asking.
https://www.lupine.de/about_lupine/... than,standards of performance and durability.
That's my plan today just to close that loop, but unless they've accidentally picked a completely exotic code for something that has exceptionally high duty like booze then it's unlikely that's the cause for the reason I've given above.
There is duty payable on the light, but it should only be 2% (code 8512).
VAT is chargeable on the total final price, including that duty and any shipping fees, not just on the price of the goods. So it should be slightly more than your calculations, but not much. Certainly not as much as the £85 they listed.
260.50 Euros = 217.78 GBP
4.36 Duty
11.35 brokerage
total for VAT
£233.49
VAT = £46.70
total government fees = £49.06
VAT is chargeable on the total final price, including that duty and any shipping fees, not just on the price of the goods. So it should be slightly more than your calculations, but not much. Certainly not as much as the £85 they listed.
260.50 Euros = 217.78 GBP
4.36 Duty
11.35 brokerage
total for VAT
£233.49
VAT = £46.70
total government fees = £49.06
Unless you are in Northern Ireland, the 2% applies from the EU as well, since 1st January 2022.
Ah but you can trade in the old pound coins for new money!
raleighnut
Legendary Member
Rob dogs. 
OP
OP
Bollo
Failed Tech Bro
From the government's own calculator and using a sensible exchange rate and assuming the light meets rules of origin (which I believe it does).
Even if not and Lupine haven't satisfied the ROO paperwork requirements.....
Neither of which look much like £85.
The options are a dramatic mistake by Lupine when booking the delivery (possible, but all the associated paperwork from them has been clear and correct) or UPS are dipping their fingers. A quick internet search suggests a certain carelessness.
I'd better get back to work or there'll be no more money for bikes.
All uphill
Still rolling along
After a second cuppa I predict UPS will give you a refund without apology or acknowledgement of error.
Just to make you go away and let them continue with their games.
Just to make you go away and let them continue with their games.
I was basing my responses on what it says here https://www.gov.uk/goods-sent-from-abroad/tax-and-duty combined with looking up bicycle lights.
It cost more than £135, so customs duty is payable. BTW, there is a form there to fill in and claim if you think you have been charged too much.
My total came to a little more than yours because I used the XE rate of exchange. But even so, I agree, it is nowhere near the £85.
Hang in there and continue the good fight.
I think you will get sorted by UPS tbh.
You had 100% sympathy from me although I had to dock you a few % points due to you positing that Leftie Bumwipe as a potential 'mediator'. 😁
I think you will get sorted by UPS tbh.
You had 100% sympathy from me although I had to dock you a few % points due to you positing that Leftie Bumwipe as a potential 'mediator'. 😁
OP
OP
Bollo
Failed Tech Bro
Lupine emailed for confirmation that they told UPS the correct package value. Cross-fingers I hear back.
Off to NACA with you you bad man!
Off to NACA with you you bad man!
I rule out the Guardian first. I suspect your attributes and the product does not cover their agenda. I will also rule out the remaining 3.
If you keep at it, they will give you a goodwill refund. Don't bother going to the Small Claims Court. Like all the big boys, they will not turn to defend themselves, you will get default judgement. They will not respond to the judgement so you have to apply for the bailiff to personally turn up at their premises. And they promptly issue the bailiff the check.
By that time, to get back £85 - £46, you would have lost many time that value in angst, time and effort.
If you keep at it, they will give you a goodwill refund. Don't bother going to the Small Claims Court. Like all the big boys, they will not turn to defend themselves, you will get default judgement. They will not respond to the judgement so you have to apply for the bailiff to personally turn up at their premises. And they promptly issue the bailiff the check.
By that time, to get back £85 - £46, you would have lost many time that value in angst, time and effort.
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