Chain Reaction Cycles

[phil_hg_uk]

Used them for the first time in ages on Sunday night; other than ribble they were the only place that had a campag freehub at a reasonable price and Ribble was out of stock. The order was dispatched sometime yesterday so hopefully it arrives today, if so I cant biatch about the service

Nothing wrong with the service once you can get the checkout to work, I placed an order on thursday evening and it arrived yesterday, the only problem was it took me over 30 mins to get the checkout to work. Every time I tried to pay the website would crash and put up a message saying there was a problem and they were working on it

 

[HLaB]

Nothing wrong with the service once you can get the checkout to work, I placed an order on thursday evening and it arrived yesterday, the only problem was it took me over 30 mins to get the checkout to work. Every time I tried to pay the website would crash and put up a message saying there was a problem and they were working on it

Sorry to hear that, it was a pretty smooth order process for me; paid with paypal if that makes a differernce; perhaps they had sorted it by Sunday evening

 

[phil_hg_uk]

Sorry to hear that, it was a pretty smooth order process for me; paid with paypal if that makes a differernce; perhaps they had sorted it by Sunday evening

It seems to be totally random when it happens and yes I was also paying by paypal but I couldnt even get that far as the checkout would just crash.

 

[Leaway2]

Yes I tend to use Wiggle and only use Chain Reaction if they have what Wiggle don't or if they are cheaper as they were in this case.

Mind you I bought a pump I wanted from Tredz and I wont be doing that again £3.99 to send it back for a refund Pffft last time I shop there unless it is something I know I am going to keep.

I have no loyalty. I go wherever is cheapest. Time is very rarely a factor for me, so anywhere will do inc China.
What happened with the pump, was it faulty?

 

[Leescfc79]

Used them for the first time to order some high 5 tabs, took 4 weeks and several emails for them to arrive, never got a single reply to any email.

 

[phil_hg_uk]

I have no loyalty. I go wherever is cheapest. Time is very rarely a factor for me, so anywhere will do inc China.
What happened with the pump, was it faulty?

No it was just shite.

I should have known better I was tempted away from my road morph by the promise of shiney, and all I got was as a pump that would only go up to 60 PSI without drafting in superman to pump the damn thing

 

[HLaB]

It seems to be totally random when it happens and yes I was also paying by paypal but I couldnt even get that far as the checkout would just crash.

You probably have but check your bank statement to make sure you havent been charged twice.

 

[Leodis]

Just ordered a few things from Wiggle of the past couple of weeks, they all turned up pretty quick and no problems. Ordered a bike from Ribble and their shite website is little help, need to book a days leave to be in when Parcel farce deliver... £2m pre tax profits for Ribble and a 6th form website is more advanced.

 

[Spoked Wheels]

I also ordered a pump from CRC, Joe Blow, Wend night and didn't arrive till Monday. Parcel Force is partly to blame though.

 

[Cycleops]

No it was just s***e.

Thought you might like to see a real Shite pump. It fell apart as you can see, only cost £2 though!

 

[Shut Up Legs]

View attachment 28083


Thought you might like to see a real s***e pump. It fell apart as you can see, only cost £2 though!

Well, it does have "Shite" written on the side of the barrel .

 

[Matthew_T]

I ordered 4 packs of 2 pack inner tubes yesterday (£4.05 each so decided to stock up for winter) from Wiggle. When I placed the order, online it said that they had 10+ in stock. So i thought there wouldnt be any problems.
However, I soon got an email today saying that 2 had been dispatched and 2 were due in stock in the end of September. So I have sent them an email asking to reimburse me my £8.10 for the two that will not be arriving because they might have more choice then. Havent had a reply yet but hoping they will not muck things up.

 

[Davidc]

Their system now says my email address is not in a valid format, so I can't but anything from them. My email address is in standard ISO format, is older than the CRC business, and if they go on throwing away business at their present rate will still be going long after CRC has gone bust.

Wiggle and J E James Cycles have been the beneficiaries of CRC's generosity in passing up £86 of sales, and I saved 50p.

Doubt I'll waste my time going on their website again.