It helps if you can show that the council were aware of the hole and hadn't fixed it within a reasonable time. I'd use fillthathole.org to check if it's been previously reported and use that as supporting evidence for the claim. I've even heard of one cheeky driver who damaged an alloy wheel on his regular route, logged the pothole on fillthathole.org and dated the incident claim to the day before the council repaired it about a month later!
GC
I use a statement called "out of repair" when dealing with the issue of poor roads and cycle paths, and it seems to work
As I understand it, the system works like this:
The Council has a responsibility to check the road and record any issues on regular basis
Any faults should be recorded and assessed
The assessment needs to be actioned, even if that is a statement that a repair cannot be performed for financial reasons
If this is not done the road is deemed as "out of repair" - this has a legal definition
You can then action a
Section 56, requiring the Council to repair
You have to be patient , but it is amazing how quickly you get action once you use the "out of repair" and Section 56 in the complaint. You can also use the entries on Fillthathole, Fixmystreet etc to show that the Council has been aware for a reasonable time without taking action
There is one path near us where after a year of complaints about conditions, a ten line email quoting this resulted in immediate repair, the illegal parking dealt with
and a regular weekly clean!
Where does this help you?
Well in theory...
Write to the Council asking for the last inspection date and the assessment for this section of road
If the pothole is recorded, ask for the safety assessment
If they have not inspected, or are aware and have not fixed then you may have the evidence to support a claim quoting thatir failure to maintain