...dont' be fooled, a leopard never changes its spots

[e-rider]

Ribble Cycles!

 

[mattobrien]

Guessing you have had a bad experience and have decided to share that in a rather a cryptic manner.

Care to share any further info as to how you have been wronged?

 

[e-rider]

once upon a time, not so long ago, Ribble Cycles had the worst name in the industry for customer service (by a very long way). Recently, numerous people on CC have claimed that they are a much improved company. Well, they might be 'improved' but they still have a log way to go IME!

 

[Herr-B]

They must remember you! I'm one that had never had a problem (so far, never say never), bit then I've only been in this game for about eight or nine months.

 

[gavintc]

Been using them for about 6 years. They are my online cycling company of choice - never had a problem and they are cheaper than Wiggle (and others).

 

[e-rider]

I started shopping at Ribble in 1988

 

[Pale Rider]

I started shopping at Ribble in 1988

And presumably stopped in 2013.

 

[400bhp]

Well, this is a very informative thread.

 

[smokeysmoo]

No problems with Ribble for me in more years than I care to remember.

I have had problems with CRC and Wiggle on occasion, but it wouldn't stop me using them if they were the cheapest for my needs at the time.

 

[redcard]

Well, this is a very informative thread.

Indeed. You could certainly understand how a person who can't effectively communicate simple issues on a forum may also have issues communicating an order

 

[billy1561]

Indeed. You could certainly understand how a person who can't effectively communicate simple issues on a forum may also have issues communicating an order

It's all very cryptic..

 

[srw]

I started shopping at Ribble in 1988

Since there are dozens of other online and offline bike shops out there, one has to assume that your experience has been fantastic - or you would have given up on them long ago.

 

[e-rider]

I was an occasional user of Ribble Cycles until 2006, at which point I said "never again" along with half of the UK cycling population - recently I returned lured by their low prices - what a fool I was!

 

[snorri]

Yes indeed, but you get what you pay for ..................usually..

 

[Mile195]

So what was the problem then? Sent the wrong item? Can't get through to customer services? Charged too much? All of the above?