halfords......unbelievable

[youngoldbloke]

Not only Halfords - I recall visiting a bike shop near Bristol some years ago where the young assistant had no knowledge of toe-straps. Shop now closed.

 

[Globalti]

We must be scraping the barrel of employable people, since the Gov't tells us we now have the highest employment in 45 years. I wonder what figures they fiddled to reach that conclusion?

 

[Deleted member 26715]

I wonder what figures they fiddled to reach that conclusion?

They include anybody on a zero hour contract working more than 1 hour a week,

 

[roadrash]

Fluro green bar tape bought from buy a bike at charnock richard for £7.99 ....., feck orf hellfrauds
.

 

[Paulus]

I think that the basic problem with some Halfords is the training. They take on youngsters with little basic knowledge of the products they are selling, and throw them in at the deep end on the sales counter. If only the manager of the store had the wherewithall and the resources to teach the staff the basics first, then, over a period of time the mechanic showing said youngster the basics of bicycle maintenance, then more advanced things, the said staff would have a basic knowledge.--------

I know, how about apprenticeships. How radical an idea is that.

 

[Joey Shabadoo]

Stores are a reflection on the manager. A good manager gets the best out of what he/she has got and it can really show. I used to have to call on a lot of B&M stores, all facing the same staffing and budgetary restrictions but some were places where everyone was happy whilst others made your heart sink the second you walked in the door.

 

[Kestevan]

View attachment 467094 Fluro green bar tape bought from buy a bike at charnock richard for £7.99 ....., feck orf hellfrauds
.

Jesus.... I'm going to give Halfords the benefits of the doubt on this one. I suspect the guys had seen the bartape in all its horrible glory and assumed they were doing you a favour in denying its very existence...

 

[roadrash]

no accounting for taste is there, if we all liked the same thing it would be a boring world

 

[Bazzer]

I think that the basic problem with some Halfords is the training. They take on youngsters with little basic knowledge of the products they are selling, and throw them in at the deep end on the sales counter. If only the manager of the store had the wherewithall and the resources to teach the staff the basics first, then, over a period of time the mechanic showing said youngster the basics of bicycle maintenance, then more advanced things, the said staff would have a basic knowledge.--------

I know, how about apprenticeships. How radical an idea is that.

There may be something in this. There was a member on here, (a lady IIRC), who expressed frustration whilst working within the cycling section of Halfords. She left to move to a car dealership if memory serves correctly.

 

[roadrash]

@Bazzer I think it was @Sandra6 your thinking about

 

[DRM]

Nipped in to the local Cycle Republic today as I needed some new cleats as the current ones have just about had it, price was £19.99, these were priced at £12.49 on their website, reduced from £16.99, ok says guy at the till, we do price match who has them at that price, you do says me, showing him the webpage on my phone, so he put them through, then had to take another 10% off for the British Cycling discount, his face was a picture

 

[Electric_Andy]

I don't even go in there anymore. They seemingly do not train their staff in basic customer service skills, let alone anything else.

 

[roadrash]

I have just received another text stating that my order is ready for collection think I will give it a miss thanks

 

[Joey Shabadoo]

I've just printed off my latest DPD returns label and I see Halfords are no longer listed as a participating retailer

 

[perplexed]

That'll teach you to buy a Renault Megane

I had one, and I liked it, but my God, it had to be almost rebuilt if it needed a bulb...