Hargroves Cycles - nice experience.

[SpokeyDokey]

Ordered item last night but then realised I had ordered wrong item. Correct item should have been £5.00 more.

Sent email + phoned this morning and offered card details to amend order and pay extra.

Told not to worry - they amended the order and waived the £5.00 as a gesture of goodwill.

Impressed!

 

[DRHysted]

I've never dealt online as they are local to me. But the shop staff are always very helpful, they even check their internet prices before they run shop goods through the till.