Insurance company telling me I have to go through Wheelies...is this right?

Discussion in 'General Cycling Discussions' started by grellboy, 26 Jun 2017.

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  1. grellboy

    grellboy Senior Member

    Hasn't been fully approved yet but my insurance compant tell me that if they can't source a replacement for my stolen bike (which they can't because the new version is £250 above my limit) then I will have to get an alternative from Wheelies or perhaps Halfords. I have found a bike I like for £799.99 on Tredz - the same model is on Wheelies for £1049.99!!! So do I have to get a bike from Wheelies does anyone know? Or can I force them to let me get it from where I want?
     
  2. MossCommuter

    MossCommuter Guru

    Location:
    Salford
    https://www.tredz.co.uk/price-match

     
  3. MossCommuter

    MossCommuter Guru

    Location:
    Salford
    bonsaibilly likes this.
  4. raleighnut

    raleighnut Guru

    Location:
    On 3 Wheels
    I'd think the insurance company will have a 'deal' with Wheelies where the bike is supplied with a discount......................to the insurance company, thereby saving them money whilst you 'seem' to be getting full whack.
     
    Nigeyy and MossCommuter like this.
  5. MossCommuter

    MossCommuter Guru

    Location:
    Salford
    Wheelies price match too but I guess @raleighnut is right, I imagine the price match might not apply

    Still... there's no shame in asking
     
    raleighnut likes this.
  6. raleighnut

    raleighnut Guru

    Location:
    On 3 Wheels
    Nothing ventured an all that. :becool:
     
    MossCommuter likes this.
  7. S-Express

    S-Express Guest

    Tredz and Wheelies were both owned by the same people - both businesses are now owned by Halfords anyway. Don't expect them all to be competing against each other too much...
     
    fossyant likes this.
  8. PK99

    PK99 Guru

    Location:
    SW19
    When I was offered and online replacement bike (following a smidsy, my insurance company* were replacing my bike and claiming from the driver) I simply told them I had a longstanding relationship with my LBS and wanted to deal with them and got a cheque for full list price in the post the next day.

    *Hiscox
     
  9. Bollo

    Bollo Failed Tech Bro

    Location:
    Winch
    I don't believe the insurance company can force you to take their replacement, but then they'll only offer you their cash evaluation of the worth of the bike that was stolen. If you think that's a crap offer and they won't budge, then off to the ombudsman you must go.
     
    Saluki likes this.
  10. OP
    OP
    grellboy

    grellboy Senior Member

    Just about to raise that point....if they are under the same umbrella, then surely Wheelies £1049, Tredz £799......can't i just ask to get it from the Tredz arm of Wheelies/Halfords instead?
     
  11. Ajax Bay

    Ajax Bay Veteran

    Location:
    East Devon
    You're wasting your time asking here. Ask your insurance company. seems reasonable to me and hopefully to them too. Otherwise you will have the @Bollo formula.
     
    vickster likes this.
  12. vickster

    vickster Legendary Member

    I had already bought a replacement when I settled. Insurers just sent me a cheque
     
    Saluki likes this.
  13. Profpointy

    Profpointy Guru

    If the insurers are genuinely buying a true replacement or equivale to your satisfaction, then them getting a discount off halfords is not your problem as everyone's happy.

    Now if they're giving you a Halfords or Wheelers voucher to replace your blinktastic Brian Rourke bespoke bike then you would be entitled to reject that as unsatisfactory
     
  14. helston90

    helston90 Eat, sleep, ride, repeat.

    Location:
    Cornwall
    My LBS warned my that this was likely to happen as I'm currently going through a similar process (but for a SMIDSY), their advice was that you should just argue with them and insist you just receive the cash. It's just a deal they have set up with Wheelie to try to send trade their way.
     
    raleighnut likes this.
  15. GrumpyGregry

    GrumpyGregry Here for rides.

    sfaik ianal it now depends on their t's and c's, which, of course, you read thoroughly before signing up.
     
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