classic33
Leg End Member
When did you stop roaming? It's supposed to be a one-off process.
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This may or not be helpful, but in addition to signal coverage, whenever I come out of flight mode in another country it takes between 30 seconds and half an hour to flip into roaming mode properly. It says no network coverage at this time and then suddenly flips, you have to select etc and then after that i get a message saying welcome to roaming (sometimes half an hour later lol). Sometimes it is very quick but sometimes it's been very sluggish leaving me without signal for 5, 10, 15 mins and even half an hour on one occasion.
This year when in the channel islands, not part of the EU, my 'phone again would not work. In desperation my mate took my sym card out and put it his 'phone. It livened up his device ok. I put it back it mine and it worked fine from then on.
Chris S
Legendary Member
- Location
- Birmingham
The same with me in Spain.
Salty seadog
Space Cadet...(3rd Class...)
It's a brand new phone if you read the OP
so needs setting up with roaming capabilities from EE, after that it will behave exactly like you say.
classic33
Leg End Member
I'd only to do it once, for the number being used, not the handset.It's a brand new phone if you read the OP
I assumed he'd kept the same number.
Problem, whilst not solved, has been identified.
When I took out the contract I declined the direct debit option and said I would just add credit to my account each month, now according to EE customer service you need to pay by DD to get EU roaming.
As pointed out by me the guy in the shop said to me, 'yes it will work in Germany,' not, 'it will only work in Germany if you pay by DD.'
According to the helpline there's nothing that they can do to add the roaming to my contract without me changing payment method, I feel a trip to the shop coming on this Saturday.
When I took out the contract I declined the direct debit option and said I would just add credit to my account each month, now according to EE customer service you need to pay by DD to get EU roaming.
As pointed out by me the guy in the shop said to me, 'yes it will work in Germany,' not, 'it will only work in Germany if you pay by DD.'
According to the helpline there's nothing that they can do to add the roaming to my contract without me changing payment method, I feel a trip to the shop coming on this Saturday.
guitarpete247
Just about surviving
- Location
- Leicestershire
I had same problem a few years ago.First in Greece then in Paris. It turned out O2 had not allowed me network outside UK despite me informing then well in advance of trips. I had the mardy's for several days both hols.
guitarpete247
Just about surviving
- Location
- Leicestershire
I was also paying by DD.
classic33
Leg End Member
I don't pay by DD and still have EU roaming.
tamiya
Well-Known Member
- Location
- AU, MY, SG
Sometimes you get better roaming service on PrePaid 
Piemaster
Guru
- Location
- UK City of Culture
I'm on a ship off German Baltic coast and on EE. Think that counts as fairly remote.
Roaming is working. Even got a text telling me all my call/text/data allowances apply and another one to tell to dial 112 for emergencies.
Roaming is working. Even got a text telling me all my call/text/data allowances apply and another one to tell to dial 112 for emergencies.
craigwend
Grimpeur des terrains plats
Me 2 ... Got a nice message when I landedb, as in Europe my normal PAYG apply ..
