My laptop has frozen......how can I switch it off?

[Dave7]

OK. Its a Toshiba laptop.
I use a cordless mouse.
The mouse stopped working the cursor.
I took the'plug in' gizmo out and used my finger on the pad. This worked for a moment then it froze again. And again.
I managed to get out of what I was on by pressing "control, alt, delete"......but.....
How do I close it down when the cursor is frozen ??
NB......I have tried the big button that I use to activate it but although it seemed to work the button keeps blinking/flashing every 10? seconds so its not fully off.
Thanks
BTW........ any ideas how to get the cursor working again ?

 

[Lozz360]

Have you tried switching the mouse on and off? It works for me when the cursor freezes.

 

[lazybloke]

OK. Its a Toshiba laptop.
I use a cordless mouse.
The mouse stopped working the cursor.
I took the'plug in' gizmo out and used my finger on the pad. This worked for a moment then it froze again. And again.
I managed to get out of what I was on by pressing "control, alt, delete"......but.....
How do I close it down when the cursor is frozen ??
NB......I have tried the big button that I use to activate it but although it seemed to work the button keeps blinking/flashing every 10? seconds so its not fully off.
Thanks

Press and hold the power button (for anything up to 30 seconds) and it should power doen completely.

 

[Dave7]

Press and hold the power button (for anything up to 30 seconds) and it should power doen completely.

Will try that.
I did it for 10 seconds with no success.
BTW...... any ideas how to get the cursor working again (I will edit my post to ask that)

 

[lazybloke]

Or if ctrl alt del still works you might then be able to press tab until the shutdown button is highlighted, then enter

 

[Dave7]

Have you tried switching the mouse on and off? It works for me when the cursor freezes.

Does the mouse have an on/off ?? There is a little black button which I can press but it doesn't say on/off.......I have no idea what it does.
Ohh.... the mouse seems to have died.
I will try a new battery.

 

[Dave7]

Or if ctrl alt del still works you might then be able to press tab until the shutdown button is highlighted, then enter

Not sure what you mean there..i can't see a button that says 'tab'.

 

[Lozz360]

A cordless mouse will have an on/off switch underneath. I switch mine off when not in use to save the battery.

 

[Dave7]

Press and hold the power button (for anything up to 30 seconds) and it should power doen completely.

Right. Tried that and it is now switched off.
Next I need to get the cursor working

 

[PaulSB]

Does the mouse have an on/off ?? There is a little black button which I can press but it doesn't say on/off.......I have no idea what it does.
Ohh.... the mouse seems to have died.
I will try a new battery.

If you take the battery out the mouse will effectively be switched off.

Another vote for holding the power button down - hold it down until the laptop switches off, it will.

If all else fails the nuclear option is to remove the laptop battery. On some laptops this is easy.........

 

[Dave7]

A cordless mouse will have an on/off switch underneath. I switch mine off when not in use to save the battery.

No...... can't see one.
There is a light which used to come on when I used it but no switch.

 

[Lozz360]

Not sure what you mean there..i can't see a button that says 'tab'.

Top left of the keyboard, there should be a button larger than the others with two arrows on it pointing in opposite directions. That’s the tab key.

 

[Lozz360]

No...... can't see one.
There is a light which used to come on when I used it but no switch.

It should be a tiny slider switch. But if you have changed the mouse battery, you have effectively done the same thing. Does the cursor work now?

 

[Dave7]

Top left of the keyboard, there should be a button larger than the others with two arrows on it pointing in opposite directions. That’s the tab key.

Ahh..... I can see that.
Thanks.
The "press on/off" for 30 seconds has now worked.
Frightened to switch it back on now.
I will try shortly and report back.

 

[Dave7]

It should be a tiny slider switch. But if you have changed the mouse battery, you have effectively done the same thing. Does the cursor work now?

I will have to switch the laptop back on and try again.
I will report back.