So I bought a nice Passat estate a few years ago to stick bikes on and in. It's a lovely car but has had a string of problems and as a result has been in and out of my local VW dealership. They sold me the car when it was 6 months old and as I have gotten to know them they regularly joke about how unreliable my car is and how unlucky I must be to have the one that always goes wrong.
The most recent warranty repair was 2 months ago when they had to replace the water pump and crank bearing seal as it was leaking both oil and coolant. This is relevant to the story because they had to remove the top engine mount to do the work. Fast forward to yesterday evening...
My engine fell out. An almightly clonk followed by a lot of rumbling and vibration got my attention quite quickly. I pulled over but couldn't see anything obvious in the dark so very slowly and carefully made my way home. This morning I investigated further and found the top engine mount has come away completely and the engine has dropped on to the chassis cross member. I'm guessing the driveshafts, fuel lines etc etc will all need checking and replacing as a minimum...
I have had the car taken to the sister dealer of the one that did the work. They're going to investigate what has gone wrong and work out what to do next - I've already told them they're not getting a penny out of me and if they cant fix it I'm parking it upside down in their car lot
I thought VW's were supposed to be reliable
The most recent warranty repair was 2 months ago when they had to replace the water pump and crank bearing seal as it was leaking both oil and coolant. This is relevant to the story because they had to remove the top engine mount to do the work. Fast forward to yesterday evening...
My engine fell out. An almightly clonk followed by a lot of rumbling and vibration got my attention quite quickly. I pulled over but couldn't see anything obvious in the dark so very slowly and carefully made my way home. This morning I investigated further and found the top engine mount has come away completely and the engine has dropped on to the chassis cross member. I'm guessing the driveshafts, fuel lines etc etc will all need checking and replacing as a minimum...
I have had the car taken to the sister dealer of the one that did the work. They're going to investigate what has gone wrong and work out what to do next - I've already told them they're not getting a penny out of me and if they cant fix it I'm parking it upside down in their car lot
I thought VW's were supposed to be reliable