Part time cyclist
Guru
- Location
- Kent
Yesterday lunchtime i ordered a new Toppeak mountain morph pump from chain reaction cycles and it arrived first thing this morning, how's that for service, and it was the cheapest place I could find online....
I placed my order with Wiggle yesterday morning and have come home to find the order has been delivered this morning.I also placed an order yesterday with a company that state,orders confirmed before 15:00 would be delivered the next day.Confirmed 14:28,no delivery this morning!Very good - good prices, pretty fast free delivery, far more transparent in thier order picking than Wiggle, answer emails well and quickly.
About a year ago I order something from them on the basis of their same day dispatch, I'd have it for a bike maintenance night. They didn't dispatch it for several days, so I tried to cancel the order. I got a reply saying that when the order was cancelled, I'd get my money back. So I was stuck, couldn't order elsewhere. Eventually the parts arrived, I decided to do the job myself, hit Halfords for a tool kit and you tube for instructions, and taught myself to change a cassette.Thats the thing with CRC though, their delivery times are so erratic.
Turned up this morningI ordered some tubes on their website last night at about 10pm and they're still not here![]()

Thief!About a year ago I order something from them on the basis of their same day dispatch, I'd have it for a bike maintenance night. They didn't dispatch it for several days, so I tried to cancel the order. I got a reply saying that when the order was cancelled, I'd get my money back. So I was stuck, couldn't order elsewhere. Eventually the parts arrived, I decided to do the job myself, hit Halfords for a tool kit and you tube for instructions, and taught myself to change a cassette.
A month later CRC sent me a refund! Their accounting is a mess. Decided to keep on the basis of the inconvenience, and have ordered from the subsequently and successfully, so don't feel too guilty
