I order quite a lot of stuff online. IME the worst courier is Yodel, they are the pits.
I'm waiting for a delivery today and was filled with total dismay when i found out it would be delivered by Yodel. It may turn up, it may not. It may even be delivered to a different address. Could be damaged where the warehouse staff have played football with the parcel. The driver may not have even attempted delivery, but marked it down as no one home, and lied through their sorry arse they left a card.
Anything is possible with these incompetent jokers.