I bought an electric assist kit from them a few years ago for Mrs. IRW's bike. After sending them an email (or maybe it was a phone call, it was a few years ago now!) asking if it met the necessary legal sticking points regarding EAPC's in the UK, as the
ebay ad did not state the motor power, and them assuring me it did meet the requirements, it turned up in a box with notices all over it stating 'not for road use' and with a motor that was officially too powerful. They arranged a courier to pick it up, but then when I got my refund, it was minus the postage for both ways. (which was not unsubtantial, IIRC). They never did reply to my message about it.