Morning all
Better early than never
On the phone a fair while over yesterday..
my ears are still hurting..
simple questions not answered,
five calls three redirection and finally...success.
It was because you changed your address, no I didn't..
You did change your address, No I didn't..
okay, your new address, please
no it is not a new address, the account was a continuation of the previous contract at my present address,
no, you changed your address, no I didn't..
okay, now the old address, no, it is not the old address..
then I cannot register for an account,
you have an account, No, I haven't I never had any need for an account until this..
I tried registering again, again and again,
your security question is wrong, no, it isn't is the same one.
by this time even I was at breaking point..
Finally, someone had a clue and now I have an account..
I have to deal with them again in six months......