The rudeness of some people.

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oldwheels

Legendary Member
Location
Isle of Mull
One problem I find with some medical reception staff is that they do not listen to what a patient says. I ask for an appointment but not to be on Monday morning. First thing I am offered is 0930 Monday morning! This is not an isolated incident. Having spent some time in retail I can relate to the rudeness of a minority of people. We concluded that 90% were perfectly ok, 5% were a bit odd but bearable, 2.5% were obnoxious and the remainder should never have been born. Unfortunately some of the obnoxious ones end up on reception.
 

Globalti

Legendary Member
I was on a flight to Belgrade that couldn't land due to a big storm around the city so we were diverted. As we waited at the diversion airport some French passengers actually berated the cabin crew for making them miss their connection! Dingues!
 
My office is in the works reception. One day a chap came in to pay a deposit, who I escorted to accounts.
When he came back down he said bye and I said 'Thanks, Seeya later'.
He walked out of the door then stopped and came back in. "I'd expect you to be a little more cheerful to someone who's paid yout so much money" he says.
I hadn't a clue what he paid and short of licking his arse I don't know how much more pleasant he expected me to be.
 

Bonefish Blues

Banging donk
Location
52 Festive Road
My office is in the works reception. One day a chap came in to pay a deposit, who I escorted to accounts.
When he came back down he said bye and I said 'Thanks, Seeya later'.
He walked out of the door then stopped and came back in. "I'd expect you to be a little more cheerful to someone who's paid yout so much money" he says.
I hadn't a clue what he paid and short of licking his arse I don't know how much more pleasant he expected me to be.
I expect that Claire Voyant would have been really nice to him.
 

Drago

Legendary Member
You should have apologised, and explain that you're very sorry to hear that he's a twot. One of the best things about being retired is being beholden to no one - talk to me like that and they've receive back a nice cheery response that rhymes with muck boff you bwat, and there's nothing they can do about it except let the rage fester inside and give them an ulcer.
 

classic33

Leg End Member
I'm always bemused by the receptionist's question " is it an emergency?"

1. I'm not a doctor so don't know
2. Probably not, but ithe only way to get an appointment is to say yes
Same problem when they've phoned to say "they" need to see me and could I get there today. Answer Yes, I'm put through to appointments, who unless I say it's an emergency, say there's nothing available!

They can't say over the phone who needs to see you or why, but for them to phone and say that you need to be seen there must be something wrong.
 
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