My late wife once got a very large bunch of flowers from Calmac after I kicked up a fuss about shopping trolleys blocking the lift and access to the car deck for her wheelchair. Her specialist nurse who came weekly was most impressed "that must have been some letter you wrote".I would like you to think very carefully about how you word your apology.
If I receive a genuine apology, you may think about a large box of Lindt chocolates and a very large bouquet of flowers, from a florist and not a garage forecourt.
Some of ours don't even wait that longOne of the reasons I left my old job (NHS) was hearing two “colleagues“ arguing about whose turn it was to be sick at half-term.
This is the 2020s... Surely. it should now be WHAGBs (Wives Husbands And Girlfriends Boyfriends)!?