Things you'd like to say, but can't

[Speicher]

@Speicher - plus ca change ... ?

My mother has a letter about her Free view box from BT finishing at the end of May. There is plenty of time to sort it, but I need to see the letter. She has an on-line account with them, and I have the password. There is no mention on the website about any changes. Of course, this is so urgent that it must be dealt with today, or the sky (?) will fall down. Her next door neighbour is friendly and offers to help her if she needs it. The shop he owns has a Post Office (franchise ?) in it.

 

[ColinJ]

My mother has a letter about her Free view box from BT finishing at the end of May. There is plenty of time to sort it, but I need to see the letter. She has an on-line account with them, and I have the password. There is no mention on the website about any changes. Of course, this is so urgent that it must be dealt with today, or the sky (?) will fall down. Her next door neighbour is friendly and offers to help her if she needs it. The shop he owns has a Post Office (franchise ?) in it.

My late mum got like that in her last few years ... Worry, worry, worry. I suppose when you start to become very frail and needy then everything seems like a big deal which just HAS to be sorted out for you, NOW!

My sister used to have problems with her. She would drive up to visit, tidy the house, cook them both a meal, sit and chat and would always ask if there was anything else that needed sorting out before she drove 35 miles home to get on with her own housework. No, no, everything was fine, thanks a lot. One last cup of tea together, hug, kiss, head for door and then at the last possible moment a little voice would come from behind her ... Ma had suddenly remembered that she needed A. B, C from shop #1 [3 miles away]; D, E and F from shop 2 [2 miles in the other direction]; oh, and G and H from shop #3 [another few miles away] ... if it were not too much trouble! After those last minute shopping trips, my sister would then get caught up in the rush hour traffic that she'd been trying to avoid on the way home.

You have my sympathies!

 

[Hill Wimp]

My mother has a letter about her Free view box from BT finishing at the end of May. There is plenty of time to sort it, but I need to see the letter. She has an on-line account with them, and I have the password. There is no mention on the website about any changes. Of course, this is so urgent that it must be dealt with today, or the sky (?) will fall down. Her next door neighbour is friendly and offers to help her if she needs it. The shop he owns has a Post Office (franchise ?) in it.

Oh you have my sympathy.

That would be my mum, bless her.

 

[wheresthetorch]

Oh you have my sympathy.

That would be my mum, bless her.

Mine too!

 

[subaqua]

Birthdays luv. I know all your family ones . Even the scary aunts and uncles . Is it that hard to remember when my dads is . FFS . Look at yourself .

 

[TVC]

If it says "Windows 10 pre-installed" on the box then I expect it to be ready when I turn the computer on for the first time. Not come up with the message "Installing Windows 10 updates, 4Gb required, this may take some time" then spend two hours downloading the whole of W10 again, then another hour to install it, FFS.

Mr Gates, when I got my new tablet, it initialised, updated, found the wifi, found my wireless printer, registered itself, set up my security and gave me a brief tour within 10 minutes. That's how you do it.

 

[raleighnut]

If it says "Windows 10 pre-installed" on the box then I expect it to be ready when I turn the computer on for the first time. Not come up with the message "Installing Windows 10 updates, 4Gb required, this may take some time" then spend two hours downloading the whole of W10 again, then another hour to install it, FFS.

Mr Gates, when I got my new tablet, it initialised, updated, found the wifi, found my wireless printer, registered itself, set up my security and gave me a brief tour within 10 minutes. That's how you do it.

How many times has it asked for the 'product key'.

 

[postman]

I don't think four slices of bacon for your lunch.Is healthy eating.But it's your arteries that are getting the hammering.

 

[TVC]

How many times has it asked for the 'product key'.

None, it's quietly getting on with it, don't think I will be installing anything else tonight.

 

[Spinney]

To the people who last decorated the house I live in.

It only takes a few minutes with a screwdriver to take the door handles off before painting the doors. That way you avoid having to try to paint a very straight edge so you don't get paint on the door handles. A skill you demonstrably lack.

 

[postman]

I feel fed up,cheesed off.Feel in a really bad mood and i don't know why.

 

[ColinJ]

The reason that I don't buy bread very often is because I would eat a whole loaf in one day. The reason that I don't buy tubs of ice cream is because I would eat a whole tub in one sitting. It was very nice of you to buy me a 300 gram bar of chocolate, but ...

 

[Maverick Goose]

I feel fed up,cheesed off.Feel in a really bad mood and i don't know why.

 

[gbb]

So I drove circa 300 miles today in fog, ice, damp, dark unlit roads, fast motorways, unknown route...no problem barring listening to my colleague berating almost anyone who drove too slow, hesitated etc etc etc, never shut up going on and at the same time, going on and on about his own cars.

Shame after we got back to mine, I handed the car over to you and you managed 25 yards....yes, 25 whole yards before you hit a kerb and damaged the tyre causing me to sort it all out.

To $$er.

 

[NorthernDave]

"Look, I just want my car keys so I can go home!" - no, not one of those parties that you read about in the Sunday papers, just the car has been in the main dealer for a warranty 'repair'.

Except I knew when I booked it in that they wouldn't have the part and would have to order it, so I offered to pop the car in, they could send a technician out to verify the fault and order the part for me to book in when it arrived.
But no, that wasn't possible. They'd need the car for a full day so they could carry out all manner of 'complimentary' safety checks followed by a complimentary wash n vac. Because they insisted on having the car all day I had to have a courtesy car, which will have cost them, the dealer, money.
I didn't ask for an emailed link to a video of my car on the ramp showing what you (hadn't) done, but I got one anyway.

Then you phoned me mid-afternoon to say that you'd identified the fault but would need to order a part

Funnily enough the fault was exactly what I'd said and something that could have been confirmed in 2 minutes.
Then when I arrived to collect the car, what should have taken 2 minutes - "Hello Northern Dave - here are your keys, we'll give you a call when the part is here and book you in" took nearly half an hour as we went through the safety check sheet (nothing found, unsurprisingly on a car that isn't yet 3 years old...) and insisted on booking me in again FOR ANOTHER FULL DAY to do a job which is going to take 30 minutes tops, even though you haven't got the part in stock yet.

Me - I don't mind waiting here and having a complimentary coffee in your executive customer lounge while you fit the part.
Him - Oh, we can't do that as we don't know how long it will take.
Me - It will take half an hour, I've checked
Him - Well it could take longer and then we've got to do the safety checks and give the car a complimentary wash....
Me -

But I said nowt and stayed polite as it isn't the young lad on the desks fault that some numpty at head office makes him follow exactly the same process with every customer regardless of whether it is appropriate or not. It does make you wonder how they make any money though...