Virgin Media problems.

[ebikeerwidnes]

Customer service is one of the categories they only get 2/5 for.

When I started with them they were great

my recent experience with them is that it goes wrong very seldom
but when it does - then to get 2/5 they must have bribed someone!!

 

[Dave7]

When I started with them they were great

my recent experience with them is that it goes wrong very seldom
but when it does - then to get 2/5 they must have bribed someone!!

Same here.
Thay had a shop in the mall and the staff were very helpful. Closed down now so any problems you speak to someone in India.
I would change but im too old and knackered to be bothered.
On the plus side it gives me all the TV, radio, Internet I need.