Binka
Über Member
- Location
- Lincoln, uk
My independent LBS wouldn't order a Tricross in for me in the size I needed so I could try it. Even though they do stock Tricrosses, they just didn't have my size. They said I'd have to buy it and then they'd order it. I pointed out I might not like the fit/feel of it and the owner told me I had to make a decision which bike I wanted without riding it and seemed to think it was odd that I wasn't prepared to do that.
Evans ordered it in for me no problem. If the LBS had done this I'd have bought it from them even though it was cheaper online. As it is I won't set foot in the place again, so they've also missed out on a few hundred £ worth of accessory sales.
Evans ordered it in for me no problem. If the LBS had done this I'd have bought it from them even though it was cheaper online. As it is I won't set foot in the place again, so they've also missed out on a few hundred £ worth of accessory sales.