Discussion in 'Bikes and Buying Advice - What Bike?' started by Justinslow, 27 Jan 2018.
Lovely looking bike,looking forward to a ride report.
Well, what turned up was a disappointment.
Bike is covered in sctratches and has damage to the front wheel.
The chip described in the ad is probably the least conspicuous one. Not impressed, I can only think the delivery company treated it like a suitcase heading to some far away land as the packaging wasn’t great and I suspect a fair amount of rubbing and chaffing and bashing going on.
Did you take photos of it before unpacking?
Call the seller asap. Sounds like not as described regardless of damage in transit. Who was the courier, the bay ad says £15 postage which suggests cheap uninsured
What a shame - did you buy it outside of ebay? How did you pay?
A division of APC, that particular shop normally offer free delivery if you spend over £50 so I suspect it’s a nominal fee for eBay.
Nope didn’t take photos before, but have plenty now. According to their eBay page they offer 14 day money back with postage covered anyway.
It’s a shame as it is new, you can see that, just bashed about. I don’t think I can own a “best bike” that’s a mess before I start whatever the spec may be or the hugely discounted price I may pay, just don’t think I can “love” it.
I wouldn’t want a £1300 bashed about bike whatever the spec
Through eBay, so all legit.
Phew! Hope you get it sorted easily - get the company to arrange their own courier.
Already sent them messages and pics but they are actually a bike shop too so could contact direct, and I don’t want to criticise too much as it may have been down to the courier. They pointed out the chip but like I say the chip is the least of the problems.
I don't think it is the courier - you can see from the eBay image that the seat tube damage was there before.
oh dear @Justinslow hope you get it sorted soon with not too much aggro
Good spot, yes grainy image but definitely a mark there in the exact position, just shows the perils of buying a bike unseen.
Just phoned the shop and they are going to look into it whatever that means.
Knowing that was there before changes everything @Milkfloat thanks. Not happy, you can hardly miss it.
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