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3 aero bikes

Discussion in 'Bikes and Buying Advice - What Bike?' started by Justinslow, 27 Jan 2018.

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  1. Heigue'r

    Heigue'r Über Member

    Location:
    Upminster
    Lovely looking bike,looking forward to a ride report.
     
  2. OP
    OP
    Justinslow

    Justinslow Lovely jubbly

    Location:
    Suffolk
    Well, what turned up was a disappointment.
    Bike is covered in sctratches and has damage to the front wheel.
    The chip described in the ad is probably the least conspicuous one. Not impressed, I can only think the delivery company treated it like a suitcase heading to some far away land as the packaging wasn’t great and I suspect a fair amount of rubbing and chaffing and bashing going on.
     
  3. vickster

    vickster Legendary Member

    Did you take photos of it before unpacking?
    Call the seller asap. Sounds like not as described regardless of damage in transit. Who was the courier, the bay ad says £15 postage which suggests cheap uninsured
     
    Last edited: 7 Feb 2018
  4. Cuchilo

    Cuchilo Prize winning member X2

    Location:
    London
  5. Milkfloat

    Milkfloat Veteran

    Location:
    Warwick
    What a shame - did you buy it outside of ebay? How did you pay?
     
  6. OP
    OP
    Justinslow

    Justinslow Lovely jubbly

    Location:
    Suffolk
    A division of APC, that particular shop normally offer free delivery if you spend over £50 so I suspect it’s a nominal fee for eBay.
    Nope didn’t take photos before, but have plenty now. According to their eBay page they offer 14 day money back with postage covered anyway.
    It’s a shame as it is new, you can see that, just bashed about. I don’t think I can own a “best bike” that’s a mess before I start whatever the spec may be or the hugely discounted price I may pay, just don’t think I can “love” it.
    :cry:
     
  7. vickster

    vickster Legendary Member

    I wouldn’t want a £1300 bashed about bike whatever the spec
     
  8. OP
    OP
    Justinslow

    Justinslow Lovely jubbly

    Location:
    Suffolk
    Through eBay, so all legit.
     

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  9. Milkfloat

    Milkfloat Veteran

    Location:
    Warwick
    Phew! Hope you get it sorted easily - get the company to arrange their own courier.
     
  10. OP
    OP
    Justinslow

    Justinslow Lovely jubbly

    Location:
    Suffolk
    Already sent them messages and pics but they are actually a bike shop too so could contact direct, and I don’t want to criticise too much as it may have been down to the courier. They pointed out the chip but like I say the chip is the least of the problems.
     
  11. Milkfloat

    Milkfloat Veteran

    Location:
    Warwick
    I don't think it is the courier - you can see from the eBay image that the seat tube damage was there before.

    2018-02-07_09-36-39.png
     
    biggs682 likes this.
  12. biggs682

    biggs682 Smile a mile bike provider

    Location:
    Northamptonshire
    oh dear @Justinslow hope you get it sorted soon with not too much aggro
     
  13. OP
    OP
    Justinslow

    Justinslow Lovely jubbly

    Location:
    Suffolk
    Good spot, yes grainy image but definitely a mark there in the exact position, just shows the perils of buying a bike unseen.
    Just phoned the shop and they are going to look into it whatever that means.
     
  14. OP
    OP
    Justinslow

    Justinslow Lovely jubbly

    Location:
    Suffolk
    Knowing that was there before changes everything @Milkfloat thanks. Not happy, you can hardly miss it.
     
  15. Milkfloat

    Milkfloat Veteran

    Location:
    Warwick
    Good luck.
     
    Justinslow likes this.