I tweeted Otley about my recent disappointment with their beers. They tracked the relevant beers, and it turns out there is a bit of a change afoot so I seem to have been drinking interim beer, so to speak, but things may settle down - I'm to report back when the new batch hits the Mumbles. Which at least means that I can legitimately portray several pub visits as Important Research.
"We had a brewer leave early May, we have been re-profiling the beers since we are about to send the newer batches of beer out to trade that have been brewed with improved flavour profiles... we would welcome your feedback again when the new beers are sent to the Park Inn, we will drop you a message when they are there."