chipmonster
Well-Known Member
- Location
- Blackburn. Lancashire
Dear All
I have the Thule Pro ride 591. My bike fell off the roof twice. First time, I thought it was me, therefore ignored it.
2nd time it happened at Gisburn Forest, made sure it was tight and clamp it. The bike slipped off the carrier, heard a big thump. Caused a right incident, ie blocked the road as the bike was dangling on the side. The rear rear spoke was bent, the back hanger snapped but luckly no damage to car. The Trek fuel ex9 is still at the workshop.
Anyway, return the carrier to Thule (via Evans Cycles). Evans sent back to Thule and Thule is claiming that the product is not faulty and returned the carrier to me. I have lost confidence in the carrier and I am not sure what I can do as a consumer. Please advise!