It was interesting to re read this thread from the past .
I may be unusual in my thinking but if I was to sell something to someone which subsequently failed I would feel partially responsible .
It would be a different matter if the person had obviously abused the cycle of whatever then I would feel slightly different , but in this case it wasn't from abuse .
I was just wondering if the original owner had made the claim on behalf of the person, would Boredman say that it was fraud ?
I was also thinking that all of the money that the company spends on promotion of its products can easily be undone by a bit of careless thought which wouldn't have cost them that much in offering some kind of goodwill gesture .
When I worked in
Halfords in my town I found that they were pretty good at replacing things . They would also try to look back in their records if a customer had lost their receipt when returning faulty goods .
