i have calibrated torque wrenches at work. The bike only has 225mile on it and still under warranty, so will try to get them fix it, if not covered for some reason i've read it on another forum that the ring might be one time use only and bosch has a tsb to increase the torque to 40-45nm (this in reality is only a few degrees difference in turn). the chainring made in a way that a normal lower bracket tool won't fit properly and the ring is made out of cheese aluminium. the thread is left handed and i think it comes loose because when you stop pedalling there is a sudden stop from the motor what causing a knock that can be felt trough the pedals.