bonsaibilly
Guest
It comes with the FD not the chainset.
You're right, but it doesn't affect this thread anyway.
It comes with the FD not the chainset.
Well if they believe the damage is down to you, they will need to explain to you how they think you did it..
You've had plenty of advice on how to go the legal route. But before you bring out the wig and gavel, get a photo of the damage on here. It may help if you know what the cause is before seeking compensation.
Another vote for a small claim if they still refuse to sort it.
But there's no point in threatening, you have to be prepared to follow it through.
There is a fee, a percentage of the claim, if I recall.
Of course, you won't be claiming for a full bike, just the frame and labour rebuild cost.
If they contest it, you will have to go to court, so have a think about the venue in terms of travelling time for you.
The court hearing is informal-ish and will be heard by a district judge who, while not a cycling expert, should have plenty of common sense.
I think you have a good chance of success, because when you stand up and tell your story he will see you weigh less than his left leg and will likely conclude such a light person shouldn't break an expensive bicycle.
My bike is not with me at the moment, but as I recall there was a small black bracket which the bolts go through into the frame. On the ladies version the frames narrows at this point and my repair shop said they thought it was a design error.
what is the body weight in law where the threshold lies in the case of client vs bike maker?
Decided to look into Cannondale frame warranties and googling them brings up multiple threads & 1 or 2 blogs about how cannondale and/or their suppliers/distributors tried to fob their customers off by throwing up silly excuses to avoid replacing the damaged frame, which is exactly the same shoddy behavior i am seeing here..
I was exceptionally keen on picking up a Synapse Alloy 105 - Ive already bought hubs & disc rotors to have new wheels built. but reading what i already have leaves an extremely bad taste in ones mouth.
Customers have gone into long drawn out battles to have their frame warrantied and Cannondale have denied and fought against them every step of way to the point where legal action was threatened which forces them to backtrack & U-Turn quicker then trump can scream 'fake news' then all of a sudden its about 'grey areas' and 'good will' gestures.
Absolutely abhorrent behaviour from one of the bigger and more popular brands in cycling. Im not super keen on the Giant either but its either the Contend SL 1 Disc or I keep looking.
Update on the case in question. I have now been offered a cannondale Carbon 1 for 700 plus vat. Or carbon 2 for 600 plus vat . What are your thoughts pleaseDecided to look into Cannondale frame warranties and googling them brings up multiple threads & 1 or 2 blogs about how cannondale and/or their suppliers/distributors tried to fob their customers off by throwing up silly excuses to avoid replacing the damaged frame, which is exactly the same shoddy behavior i am seeing here..
I was exceptionally keen on picking up a Synapse Alloy 105 - Ive already bought hubs & disc rotors to have new wheels built. but reading what i already have leaves an extremely bad taste in ones mouth.
Customers have gone into long drawn out battles to have their frame warrantied and Cannondale have denied and fought against them every step of way to the point where legal action was threatened which forces them to backtrack & U-Turn quicker then trump can scream 'fake news' then all of a sudden its about 'grey areas' and 'good will' gestures.
Absolutely abhorrent behaviour from one of the bigger and more popular brands in cycling. Im not super keen on the Giant either but its either the Contend SL 1 Disc or I keep looking.
Up date on the case in question. I have now been offered a cannondale Carbon 1 for £700 plus vat or carbon 2 for 600 . Your thoughts please.
Up date on the case in question. I have now been offered a cannondale Carbon 1 for £700 plus vat or carbon 2 for 600 . Your thoughts please.
That would require effort and commitment and common sense.
Sorry, but that's a lot of nonsense. There are many ways to break a product, and please tell me, what is the body weight in law where the threshold lies in the case of client vs bike maker?