Carbon frame crumbling

[Brava210]

Hi. Ive noticed a small amount of carbon missing from frame where the gear select cable enters. Its a 10 month old Bardman carbon..
Should i take it back?

 

[Drago]

Yes.

 

[vickster]

Absolutely

 

[Brava210]

Looks like when you turn the bars left it pulls at the cable and must have chipped it.


Cannot find receipt..........

 

[Brava210]

What should I say?

Replacement bike as I do not trust Halfords to replace frame

 

[BigAl68]

Have you changed the cables? Also it looks like paint to me.

 

[vickster]

Looks like when you turn the bars left it pulls at the cable and must have chipped it.


Cannot find receipt..........

You shouldn't need one. Halfords should be able to find you and the bike on the computer

I have no idea what they'll offer. Read their warranty terms. Hopefully they won't say wear and tear. Best case they'll change the frame and cables though, no need for new bike?

 

[Citius]

Is it just me that thinks that's not worth worrying about?

 

[mythste]

Is it just me that thinks that's not worth worrying about?

Nope. Looks like wear and tear on the paint from where I'm sat.

 

[vickster]

I'd still get it checked if just for peace of mind

 

[BigAl68]

Is it just me that thinks that's not worth worrying about?

I am with you. Looks like some cracked paint.

 

[Brava210]

No it's not just paint its about 2mm deep into the carbon, I am concerned though if it gets worse.

This is a £1300 bike, it should not do this surely?

Its also crumbled behind the cable too


Thanks

 

[vickster]

No so read the warranty terms. You won't get a new bike though, maybe a new frame. Usually, after 6 months the onus is also on you that there is a fault and the bike is not fit for purpose. If they get arsey

 

[Brava210]

Another angle

 

[Stu Smith]

If it was mine it would be going straight back, and if I got no joy with Halfords I'd be in touch with Boardman Bikes..