[QUOTE 2038572, member: 45"]DHL are Yodel[/quote]
DHL have nothing to do with Yodel as a company apart from using them as a 3rd party courier.
Yodel have lost huge amounts of customers, and will probably be on the brink of losing Comet as a client too. They've lost lots of small TV's, saying that the stock couldn't be delivered to customers as the contact details and addresses were wrong, only to be told the stock has been lost, then to be told the stock is in the "Lost Property Hub", when asked where the hub was, nobody knew!
They've also been losing stock for Matalan, delivering Matalan's stock to Comet, and Comet's stock to Matalan. We've given them addresses, numbers, references and anything else we could to get them to deliver to our customers and they just can't manage to do it right.