They are my go to place for cycling spares. Never had a problem with them and very competitive on price which let's be honest is 99% of a purchase decision.
Agreed - Merlin & Sigma tend to be my go to stores, with the destruction of Wiggle/CRC & Evans - although the latter was more rare, though they used to have some really good clothing offers, AND stocked the rather wonderful Louis Garneau - not anymore of course, just cheap Ashley cr@p

Other notable mentions would be Cyclestore & Tredz.
There used to be SO many options, competition was strong, but many sites and chains have closed, and we were able to shop easily in the EU, it feels to me like I probably have about 25% of the (what I would consider) options I did say 6 years ago.
On the plus side, that also means I spend a LOT less time browsing, and to be honest, buying.

