Lpoolck
Veteran
I purchased a Garmin Edge 1000 after completing coast to coast and wishing for an easier way to follow a route due to the fact as I was constantly stopping to check my map/phone to make sure I was still on the correct course.
However I wish I never bothered, the navigation does not work for any course that is over around 30 miles, it either just crashes/stops navigating or randomly says your going the wrong way around the course and to make a u-turn!! It doesn't look like a faulty unit as a lot of people I have spoken to who have the 1000 have also said this.
I have emailed Garmin to request support, however they have been very poor - just advising me to do the obvious (reset, create route in Garmin basecap instead of Garmin connect, use open street maps instead of google maps etc etc). Now when turning on my Edge I get an error message to inform me that the maps cannot be authenticated - yet they still work?!?. Garmin are no longer replying to my emails - I have not got aggressive if any of my emails or said anything that would warrant them to ignore my emails, I am just wanting help to sort this issue out.
I am planning on doing LEJOG this August, and it looks like I will be back to paper maps due to my Edge 1000 not being able to carry of the features which I purchased it for - first world problem I know.
So if anyone is looking to buy a navigation device for their cycle rides I would recommend them seriously looking at other options than the Edge 1000. I have heard good things about the Wahoo Elemnt Bolt.
Also if you create and edit a route in Garmin Connect using a previous ride you have done, when you upload the amended route to your Edge 1000 it will not recognise any of the amendments and it will just navigate you for the original route...until it crashes that is! Just caught out with this new bug today.
Rant over. But I hope someone will find this useful and dodge a bullet that I unfortunately did not.
I have sent Garmin a tweet as my last hope to get support to resolve this issue as it appears the power of twitter has worked for others if it gets enough likes/retweets.
However I wish I never bothered, the navigation does not work for any course that is over around 30 miles, it either just crashes/stops navigating or randomly says your going the wrong way around the course and to make a u-turn!! It doesn't look like a faulty unit as a lot of people I have spoken to who have the 1000 have also said this.
I have emailed Garmin to request support, however they have been very poor - just advising me to do the obvious (reset, create route in Garmin basecap instead of Garmin connect, use open street maps instead of google maps etc etc). Now when turning on my Edge I get an error message to inform me that the maps cannot be authenticated - yet they still work?!?. Garmin are no longer replying to my emails - I have not got aggressive if any of my emails or said anything that would warrant them to ignore my emails, I am just wanting help to sort this issue out.
I am planning on doing LEJOG this August, and it looks like I will be back to paper maps due to my Edge 1000 not being able to carry of the features which I purchased it for - first world problem I know.
So if anyone is looking to buy a navigation device for their cycle rides I would recommend them seriously looking at other options than the Edge 1000. I have heard good things about the Wahoo Elemnt Bolt.
Also if you create and edit a route in Garmin Connect using a previous ride you have done, when you upload the amended route to your Edge 1000 it will not recognise any of the amendments and it will just navigate you for the original route...until it crashes that is! Just caught out with this new bug today.
Rant over. But I hope someone will find this useful and dodge a bullet that I unfortunately did not.
I have sent Garmin a tweet as my last hope to get support to resolve this issue as it appears the power of twitter has worked for others if it gets enough likes/retweets.
... A Garmin never missing a beat... I don't believe it.
