I think I've told you all of the time when I was in charge of a fleet of bikes at work and the bean counters at the Dream Factory took the maintenance contract away from a very helpful and nearby LBS to a branch of Hellfrauds some distance away.
Logistically it was a pain because unlike the LBC Helfrauds would not come and collect them, but I managed the first batch in for servicing OK by going in on my day off. However, when the second batch was returned one particular bike that had required a new BB was returned with both cranks pointing in the same direction.
One quick S**-O-Gram to the bean counters with photos, a technical description of the problem, and a suggestion that cost and value are not the same thing, and the contract as reinstated to the local bike shop.