Halfords Bike Hell - Advice Please

[Drago]

In the long run, even if their case is righteous, it's probably cheaper to offer the OP a bung that waste salaries staff time, and possibly even a solicitors time on the matter.

 

[Pale Rider]

Not surprisingly, the private surgeon in Wimbledon understood what I meant.)

Perhaps he will take you to dinner instead.

 

[vickster]

Perhaps he will take you to dinner instead.

and then to the opera ...

(ting theatre)

 

[Pale Rider]

and then to the opera ...

(ting theatre)

It's turning into a proper high stepping night out in London.

Almost worth getting banjoed for.

Almost, but not quite.

 

[jefmcg]

We are way off topic here, but I just did a google image search of décolletage. The first two results are perfect. The first one is how I used to look, the second is how it will look with plates and screws fitted.

Spoiler: Click to reveal

 

[vickster]

I don't think the OP will return to bring it back on topic. The response from the majority may not be as hoped

I hope he reported to the accident to his employer assuming it happened while commuting on the £1000 carbon road bike

 

[Pale Rider]

We are way off topic here, but I just did a google image search of décolletage. The first two results are perfect. The first one is how I used to look, the second is how it will look with plates and screws fitted.

Spoiler: Click to reveal

View attachment 85113

Bit of serious uplift needed to match the pic - I'm guessing, knowing very little of these things.

 

[swee'pea99]

the rear derailleur had detached

I note the OP has failed to return, presumably disappointed by the lack of the hoped-for/anticipated chorus of 'poor you, damn them, here's how to get all your money back'.

I'm intrigued by the 'the rear derailleur had detached' - the single identified cause of the incident. How exactly did it 'detach'? They don't, in my experience. Did a thread strip, did a component suddenly snap? Or what? I have to say that while I sympathise with the OP, I'm pretty firmly with those who say a) that getting anything more than the current offer is likely to prove an uphill struggle at best, and more than likely ultimately fruitless, and b) that they should count their (admittedly disappointing) blessings. Seems to me Halfords have in this case gone 'beyond the call', and would be quite within their rights to simply say: 'Everything about this suggests an error in assembly; unless you can prove otherwise, there's no case to answer. No refund, no nothing.

 

[Cyclist33]

Homonym. Words with different meanings/spellings that sound the same. If you pronounce "lead" as in plumbum, it sounds the same as "led" the word I meant.

The other word I meant was "maimed". Currently I have a distinct bump on my shoulder. That may be eventually replaced with a scar - and I don't think this is keyhole surgery. So, my décolletage will never look the same again. Disfigured, hence maimed.

(I asked the ortho specialist who came down to casualty if I'd ever be able to wear a ball gown again. She looked at me as if I was speaking Latin. Not surprisingly, the private surgeon in Wimbledon understood what I meant.)

I broke my collarbone the other year. Worry not - it heals and if you give it time often ends up stronger than it was before

 

[Arrowfoot]

There's a 'building your boxed bike' vid on the Halfords website.

Unfortunately for the OP, there is stuff at about 5m 20s about checking the hanger bolt is the correct torque and adjusting the limit screws.

Hard to see how the bike would have broken if the vid had been followed.

Halfords 1 Customer 0.

Game over.

http://www.halfords.com/webapp/wcs/...categoryId=292519&langId=-1&articleId=1111420

Video shows the drive train fully assembled by Halford. That is the subject of contention.

 

[vickster]

Video shows the drive train fully assembled by Halford. That is the subject of contention.

That may be how it comes out of the box, but presumably checking everything is set right is part of the 'PDI' when you buy a built bike. Or the assumption is you know how to to do the set up and take responsibility for it, if you take the bike boxed

 

[jefmcg]

Ah, so that's the misunderstanding, I thought you were just being mean

I broke my collarbone the other year. Worry not - it heals

... or it doesn't. About 90% of broken collar bones heal themselves, so that's why they take a conservative approach. Turns out I'm in the lucky 5 or 10% with non-union. After 8 weeks, there was no sign of the bones joining, so I am a candidate for plating. Still a chance it will heal itself, and indeed - as I can ride 300km with no discomfort - it's possible I can go through life happily with a non-unionified clavicle.

 

[Dirk]

In the long run, even if their case is righteous, it's probably cheaper to offer the OP a bung that waste salaries staff time, and possibly even a solicitors time on the matter.

Exactly.

 

[Dirk]

I don't think the OP will return to bring it back on topic. The response from the majority may not be as hoped

I hope he reported to the accident to his employer assuming it happened while commuting on the £1000 carbon
road bike

The C2W scheme is legally a 'Hire Purchase' scheme.
The bike actually belongs to the provider of the loan (the employer) until the loan is paid off in full.
Technically, you could be breaking the law if you failed to maintain or repair the item on 'hire', or sold it, depending on the terms and conditions.
Hire Purchase agreements are a minefield.

 

[vickster]

I don't follow, my point was if he had an accident commuting, it should be put in the accident book. Certainly I had to when I came off and turned up injured at work!