Boris Bajic
Guest
really? shops could do without my custom because i expect a certain level of customer service? that kind of comment is exactly the sort of reason people think that one level above sh1t is acceptable customer service in this country.
You're happy now and you have what you want. I think the offer by the original store to sort out a ride on a staff member's bike is pretty cool. To my mind, that is customer service in spades.
The idea that a punter went to Evans for their superior customer service is like chopping in a VW for an Alfa to improve reliability.
The main thing is that you're happy with your choice, which you say you are. I'm not sure you sound very happy about it, but as long as you say you are, everyone is happy.