Cromcruaich said:
JE James sold out even though they still showing as in stock. Gf got the real mess about from them so last time they ever get used by me.
It seems everyone is having the same problem with this company, best to be avoided I think.
If you do an internet search for an item JE James comes up almost everytime when you click on the link and get to the item it was in a previous sale at a bargain price but no longer in stock. But you are now on their site and to all intents and purposes that is what they desire.
What they are doing is not illegal but it certainly is not in my opinion good business practice.
I have had this happen twice with this company, placed order, received confirmation email, received in one case a dispatch email and then a few days later an email to say that items were not in stock. On all occasions card was charged and I had a refund.
When I have ordered from Chainreaction, Bikeplus, Cyclebasket, Bike24.de card was charged only on dispatch.