Shop Assistants in Cycle Shops

[mb_333]

You also have the new bikehaus in Gatley, and Wills Wheels in Heaton Chapel near you.

Will check them out when i'm in the area, thanks

 

[Julia9054]

A big recommendation for the lovely guys in Specialized in Harrogate. I know it's a chain and the big disadvantage is (obviously) that they only sell Spesh stuff but they are keen, knowledgable and enthusiastic. They don't talk down to you, know their products and don't pressurise you to buy stuff. I love going in there!

 

[KneesUp]

You also have the new bikehaus in Gatley, and Wills Wheels in Heaton Chapel near you.

I'm in Sheffield now, and am becoming increasingly familiar with Butterworths - also a great shop.

 

[John the Canuck]

I like my LBS.
Owned by the same chap all these years ....................!

where ..? as i emailed the 'obvious olde' one in Glasgow about building my wheels
prob a good little earner for him

no reply

 

[Accy cyclist]

Shop assistants are there to take your money at the till and to take you to the product if you can't find it. They aren't paid enough to know everything about bikes or any other product that's in the shop. If you want advice about buying a bike for example ask online,don't expect someone on 6 quid an hour to read up about these things.

 

[classic33]

Shop assistants are there to take your money at the till and to take you to the product if you can't find it. They aren't paid enough to know everything about bikes or any other product that's in the shop. If you want advice about buying a bike for example ask online,don't expect someone on 6 quid an hour to read up about these things.

Maybe, but having some idea about the items they are "trying to take your money" for is always helpful.
Whatever the shop sells!

 

[ScotiaLass]

where ..? as i emailed the 'obvious olde' one in Glasgow about building my wheels
prob a good little earner for him

no reply

GW Smith in Falkirk

 

[Cuchilo]

I guess I'm quite lucky as nearly all the shops local to me seem to have people that know a lot about bikes . Even my local Halfords
Maybe its they just know a lot more about bikes than me though

 

[martint235]

Welling Cycles is an old fashioned shop. Bikes all over the place waiting to be repaired. Old glass fronted cabinet full of derailleurs, pedals etc. Pete now owns and runs it but his dad, Roger, who used to have it before him still helps out. I can't go in just to buy something as a visit can take up to an hour just chatting to Roger. Whenever I take a bike in to have work done on it, I always get a b******ing from Roger for it not being clean (some people may not be surprised by this) and an apology from Pete for the b******ing his dad just gave me.

Over the years that he's been my LBS, you can tell the difference in cycling. When I first started taking the Giant in for services, Pete remarked that I was willing to spend more on a service than 99% of his customers would spend on a full bike. Now if I take Lelly in there she looks positively cheap among the Cervelos and S-Works stuff waiting for services.

 

[jarlrmai]

Jack Parker's in Burscough is a great shop, has that classic bike shop feel, I always feel fine leaving my bike there as I know they'll look after it and do a good job.

 

[Cycleops]

Shop assistants are there to take your money at the till and to take you to the product if you can't find it. They aren't paid enough to know everything about bikes or any other product that's in the shop.

Sorry but this is nonsense. Just because you think they aren't paid enough does that mean they can't learn? They should be trained so that they have the knowledge which can translate into better service for the customer. The skills they gain can also be used to secure a better paid job in the store or elsewhere.

 

[Globalti]

Seriously, what is wrong with them?! Seems that almost every cycle shop I go into has complete nobbers working behind the tills. Yesterday I went into Evans for a browse and thought I'd treat myself to a new helmet. At the till the guy said "so you've suddenly decided to protect your head have you?" I mean really, wtf is that all about? Customer service skills of a gnat. Wish I'd told him to shove the helmet up his @rse but I was taken off guard.

Mrs Gti is still fuming at the treatment she received in Evans in Deansgate, Manchester when three assistants ignored her for several minutes. They seemed to have zero customer skills.

 

[EltonFrog]

Sorry but this is nonsense. Just because you think they aren't paid enough does that mean they can't learn? They should be trained so that they have the knowledge which can translate into better service for the customer. The skills they gain can also be used to secure a better paid job in the store or elsewhere.

Quite right.

 

[Accy cyclist]

Sorry but this is nonsense. Just because you think they aren't paid enough does that mean they can't learn? They should be trained so that they have the knowledge which can translate into better service for the customer. The skills they gain can also be used to secure a better paid job in the store or elsewhere.

Yes but only if the shop owners are willing to train them or pay for their training. To expect someone on 6 quid an hour to teach themselves is unfair.

 

[deptfordmarmoset]

Yes but only if the shop owners are willing to train them or pay for their training. To expect someone on 6 quid an hour to teach themselves is unfair.

Lots of people on the tills are people people rather than money people - after all, they're not paid enough to be twattish.