rossjevans
New Member
- Location
- Bournemouth
I am assuming the forks pictured are the same being used as replacements across all models?
I spoke to Specialized directly about this yesterday and their response wasn't brilliant. They don't seem to have a fixed policy in place on resolution which means some customers may get different offers to others.
They mentioned that the mismatch with the new forks is mostly happening on the women's bikes and hence they are most likely to offer the refunds/exchanges on those models.
Would be interested to see pictures of any Tricross's with the new forks.
I spoke to Specialized directly about this yesterday and their response wasn't brilliant. They don't seem to have a fixed policy in place on resolution which means some customers may get different offers to others.
They mentioned that the mismatch with the new forks is mostly happening on the women's bikes and hence they are most likely to offer the refunds/exchanges on those models.
Would be interested to see pictures of any Tricross's with the new forks.