Just a heads up. I still have all my superpowers available to me, even though I try not to use them in league sessions. I have had a software update, but so far no request to do a firmware update.
No I will not act as the winch to pull you all up the hill
Have you got an older Classic with a black roller and a USB B (printer style connection) input.
I have and it is not updatable to the ANT+ FEC standard and so the Firmware 2.04 always fails and if you can't get to 2.04 you won't get the latest update (I don't think).
I got some tele help from BKool and they said I had a fault on my PCB, it was out of warranty, and offered me a replacement for something like 50 euro + 50 euro shipping + 25 euro for the setup on-line.
I passed on this and thought nothing more before I bought my Pro bits second hand to find they wouldn't update either.
BKool wanted me to send the whole turbo back this time at my cost because the Trainer was out of warranty because it had been opened and was second hand and the warranty is not transferable. I deduced from that that early Classic were also no longer supported for updates and in fact there was nothing wrong with my PCB other than being too old.