mr_cellophane
Legendary Member
- Location
- Essex
Doesn't everyone have two Building Society accounts and write cheques from one to the other to get double the interest while the cheque clears. Not always possible with electronic transfers now. 
Tesco dig themselves a hole, and keep digging
- Thread starter Lee_M
- Start date
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OP
OP
Lee_M
Guru
It's a disproportionate amount of fuss. End of.
exactly why is it disproportionate?
must be nice to be so rich you can throw a couple of hundred quid around and not worry like you obviously can
I like Skol
A Minging Manc...
- Location
- Sunny Ashton-under-Lyne
I won't deal with Tesco's. They make my skin crawl!
vernon
Harder than Ronnie Pickering
- Location
- Meanwood, Leeds
I just mosey on down to the supermarket on my way home from work and never have a problem with tardy deliveries.
OP
OP
Lee_M
Guru
i think vernon has got shares in them
lukesdad
Guest
+1 do you own shopping you lazy geet !
Primal Scream
Get your rocks off
- Location
- On the road to hell
Why? I dont find them any better or worse than the others.
OP
OP
Lee_M
Guru
hmm , so do you know anything About me and my life to know why i was getting this shopping delivered?
hmm nope thought not
snorri
Legendary Member
- Location
- East coast, up a bit.
lukesdad
Guest
Tescos are open now
hobbitonabike
Formerly EbonyWillow
- Location
- Furness, South Lakes
This shouldn't be a thread about how or why you get your shopping a certain way. It is a matter of crappy customer service and the fact that this company are happy to take your money...not provide you with the service you have paid for. Say they will refund...great...but not for X days and in the meantime if you want the goods you have to pay out again...essentially paying double until the refund comes back...not everyone has the money available to do that. Funny how companys rip your hand off to get your money but make their own rules for giving it back even when they are at fault! FWIW never had a problem with asda home delivery. If I did it was fixed same day at no cost to me. I do go to aldi now though lol
biggs682
Touch it up and ride it
- Location
- Northamptonshire
its common sense that seems to be lacking
Pale Rider
Legendary Member
Friend of mine was caught out by this.
She hasn't much money and runs her current account at a low balance, checking it every day.
The delay in the refund and second charge meant a direct debit bounced.
Might have had something to do with cleared and uncleared funds.
She hasn't much money and runs her current account at a low balance, checking it every day.
The delay in the refund and second charge meant a direct debit bounced.
Might have had something to do with cleared and uncleared funds.
swee'pea99
Legendary Member
In other words, yes, it can be a big deal.
Also, if they can take your money, instantly, why can't they (and don't they) refund your money, instantly.
Also, why should they expect you to suffer *any* negative consequences because of *their* failure?
If that really is their policy, it's piss poor, and could be one of the kinds of things that underlies Tescos' recent slide from probably the most successful story in retailing to a sad tale in how did they go so badly wrong so fast? Too busy with overstretching themselves overseas to keep close to their customers here at home.
And don't underestimate the damage these kinds of 'little stories' can do, especially in the internet era. It only took one dumb comment to bring Ratners down; one bad story 'with legs' can easily have a real impact on even the biggest company's end of year results.
vernon
Harder than Ronnie Pickering
- Location
- Meanwood, Leeds
They are not my first choice of supermarket because ASDA is on my route home as is Waitrose. The first is cheaper and the second better quality.
