OK, so the 25 miles limit is not in the Cycle Rescue policy document but is in the Cycle Insurance policy (which includes recovery).
Readers are invited to identify a remote road in UK which hasn't got one of the recovery destinations within 25 miles. Bit difficult because there are hotels on (all?) remote Scottish roads and by lochs, even if bike shops and train stations and hire car agencies are distant. Achnasheen (with daily train gone).
Customer 3:46 pm On CycleChat someone's said; "I've just had a nice online chat with ETA and they say there is a 25-mile limit on *free* recovery but if you needed to go beyond that they'd charge £1 per excess mile."
ETA: It does not say in our cycle rescue wording, however we will look to make this clearer. The limit is included in our cycle insurance policy wording.
Customer So it's not a limit for my cycle rescue cover, then. Is that correct.
ETA: If you have a wish that you would like to go to the nearest suitable bicycle repair shop, even when a railway station is closer then we will get you to the repair shop. In the event that you need to be recovered on your bicycle, we will take you to the most appropriate one of those options that will work best for you. If it is 100 miles to where you wish we take you, we will find solutions that are closer, such as a railway station that can take you to your destination.