Used them quite a bit over the last few weeks, the service has been fine, dispatch was reasonable.
My one gripe tho is, if I qualify for free delivery why Charge an extra £1.99 to use the collect+ service.
Have to say
Halfords has stepped up its game, online prices for pickup are as cheap as most other places now, and the pickup option is a big plus for me.
Those that use their LBS are lucky, mine is far to expensive, every time I have used it ( since buying my bike from them) I find I could have bought the tools and done the job cpway cheaper myself, and still had some left over for a pizza.