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A thread for garmin problems you've fixed

Discussion in 'Components, Accessories and Clothing' started by Crackle, 13 Sep 2017.

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  1. Crackle

    Crackle Pah Staff Member

    Location:
    Wirral
    Perhaps it can develop into a useful resource for those of us with Garmins, so would prefer it not to descend into a garmin vs.....whatever thread.

    So far Garmin support has not managed to solve a single issue I've had, so here are the problems I've solved myself.

    This is for an Edge810.
    • Garmin initially crashed on save when I first tested it. A reset and a software update did solve this
    • Garmin's Android Connect did not work on my phone. Updating Android Web View solved this
    • Garmin stopped working with navigation completely after becoming increasingly unreliable. A hard reset (Garmin supports stock answer), briefly got it working unreliably and it kept crashing before giving up completely and stopping Livetrack working as well. After some head scratching I reformatted the SD card and re-loaded the Openstreetmaps and everything sprung back into life
    A word on maps: I've used several different versions of Openstreetmaps and each one gives slightly different navigation cues. I'm currently using these, the generic routable and the generic routable new style with both enabled. I've also used the talkytoaster ones but they gave me some odd cues so I've taken them off while I investigate that further. On another card I have an old version of Garmin's City navigator maps. They work but sometimes give odd cues as well, so Openstreetmaps remains my stock mapping, even though it's far from perfect. I load routes via ridewithgps which I've found to be the most reliable.
     
    graham bowers likes this.
  2. gavroche

    gavroche Getting old but not past it

    Location:
    North Wales
    I have a garmin 200 and although it works well when on a ride, it doesn't load up on garmin express Got it touch with garmin support on live chat and all went well until I got cut off from the expert as I was too slow to follow his guidance, he got fed up with waiting as I am no expert on computers. So, since December 31st 2016, all the rides I have done are saved on Garmin 200 but not on Garmin Express. Very frustrating and I am not contacting live chat again.
     
  3. MossCommuter

    MossCommuter Guru

    Location:
    Irlam (Salford)
    I had exactly the same experience.

    I put it down to Windows 10 not wanting to play.

    I never fixed it (and I am pretty tech. savvy) but I was fed up of the Garmin as a toy anyway so I gave it away.
     
  4. Crackle

    Crackle Pah Staff Member

    Location:
    Wirral
    Try this
    https://support.garmin.com/faqSearch/en-US/faq/content/PsxSBlFqTL57tN38aI6m29
     
  5. Drago

    Drago Guru

    Location:
    The middle bit
    It's a right royal PITA but you can copy the files from the Garmin to your PC, and then manually upload them into Garmin Express, strava, or whatever.
     
  6. gavroche

    gavroche Getting old but not past it

    Location:
    North Wales
  7. Afnug

    Afnug Yining & Yanging but mostly Yanging

    The rubber cover on the recharging port at the back of the 520 is held with a screw and pivots out of the way on a thin bit of rubber, this thin bit broke so I put the screw through the main rubber, cover its been fine since.
     
  8. When an Edge Touring Plus* is powered off half way through a ride, when you power it on again it offers you "save" and "discard" as options. If you want to do neither (ie carry on recording) then press the start/pause button.

    Thanks to the CC'ers who tipped me off about this.

    * May apply to other Edge models.
     
  9. Crackle

    Crackle Pah Staff Member

    Location:
    Wirral
    It does but it may well screw up your elevation data if you do it. Especially if you switch it off for a pub stop

    upload_2017-9-13_17-0-34.png
     
    Dogtrousers likes this.
  10. RoubaixCube

    RoubaixCube ~Tribanese~

    Location:
    London, UK
    My 520 got stuck in an 'endless validation' trying to update to new firmware. Through Googling i found out that i needed to power the device off, plug it into my pc and delete a file called 'gupdate.gcd' before restarting again and syncing it though the garmin app to install the update
     
  11. Or did you just ride over a cliff after leaving the pub?

    (Actually when I have this problem it's because the device has switched itself off. I actually try not to do it at all)
     
    Crackle likes this.
  12. mjr

    mjr Wanting to Keep My EU Citizenship

    My top Garmin problem is people wittering on about Garmin problems. So far I've tried to fix it by persuading people to try OSMand~ on their phones, but it's not solved them all yet. ;)
     
  13. YukonBoy

    YukonBoy Über Member

    Location:
    Mars
    Tried OSMAND but it just crashed all the time.
     
  14. Crackle

    Crackle Pah Staff Member

    Location:
    Wirral
    Can we try and keep it to fixed Garmin problems or at worst, ones that need fixing. Tah.
     
    graham bowers likes this.
  15. Crackle

    Crackle Pah Staff Member

    Location:
    Wirral
    graham bowers likes this.