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A thread for garmin problems you've fixed

Discussion in 'Components, Accessories and Clothing' started by Crackle, 13 Sep 2017.

  1. TinyMyNewt

    TinyMyNewt An execrable pun

    South coast, UK
    I solved my complete failure to get to grips with using my Etrex 20 by putting it away and forgetting all about it.
    mjr, MossCommuter and biggs682 like this.
  2. Blue Hills

    Blue Hills Guru

  3. Blue Hills

    Blue Hills Guru

    I have an Etrex 20. Despite the steep learning curve (with sod all help from Garmin) and its several oddities I find it generally wonderful and have no intention of going "upmarket" to touchscreen, built in battery, something that tells me how much blood per minute is pumping through my big left toe at various cadences,

    But, every now and again (maybe 3 times in all the years I have had it) it appears to lose all the routes and waypoints stored on it.

    I think this has usually happened after an irregular shutdown, maybe when a battery power problem hit it in mid boot-up or whatever.

    But panic not.

    If you connect the Etrex 20 to a PC (or in my case now a chromebook) you will usually see that all the things are actually still on the unit - it's just that the Etrex can't see them.

    From my experience of a few bits of computer kit like this I assume that it is just an indexing problem.


    Just connect the Garmin to the laptop.

    Find waypoints files on garmin internal memory.

    Move them off temporarily.

    Reboot and then switch off the garmin (this stage may not be necessary but belt and braces and it is reassuring to see that it still boots at this stage)

    Reconnect Garmin to laptop and move the self same waypoint files to where they were before.

    Unplug Garmin from laptop and boot it up.

    All routes and waypoints should be visible again.

    A particularly useful solution since of course you aren't restoring from a separate backup but from what's already sat in the thing. So as long as you can grab accesss to a PC or whatever (an android tab with OTG would work) you can use this fix on tour.
    Dogtrousers likes this.
  4. TinyMyNewt

    TinyMyNewt An execrable pun

    South coast, UK
    Thank you, funnily enough that is more or less exactly what made me give up on the thing. Having made sure the routes were all there, via my PC at home, I took the Garmin on holiday full of confidence that I could rely on it. But when I switched it on it wouldn't show me anything useful. As technology goes, that is worse than useless as far as I'm concerned, as I don't trust it to work. So, basically, I wasted over a hundred quid.
  5. mjr

    mjr Wanting to Keep My EU Citizenship

    Situation Normal: AFU.

    PACE: Primary plan, Alternate plan, Contingency plan, Emergency plan. (Yes, I know it's been surpassed for its original use.)
    Drago likes this.
  6. Blue Hills

    Blue Hills Guru

    Solution above thanks to the OPs great thread start.
  7. Mile195

    Mile195 Über Member

    West Kent
    Garmin Edge 1000: the "2019 bug". Fixing files so Strava will accept them:

    This is where rides are marked with a date, often in April 2019, which causes the strava upload to fail. Garmin will almost certainly never fix this problem - they already have your money, and a new model out now for you to buy instead...

    Anyway, that aside sometimes you can fix the time errors using the "fit file tools" link in the strava support section. However, sometimes even this won't fix the corrupt data - now it feels like that ride is lost forever.... but it's not:

    If you find this happens, use the same set of tools, but instead of "fix corrupt time data", choose to amend the start time of the ride. You can even amend it to the same time as it already was, but it seems to re-generate the time data in such a way that Strava will now accept the new file.

    So not so much a "fix" as a "fudge", but at least you won't get cheated out of any miles as far as your Strava followers are converned!
  8. Bazzer

    Bazzer Setting the controls for the heart of the sun.

    Edge 500 suddenly refused to communicate with my laptop, although it had done for the last three years. Charge yes: Transfer data no.
    Tried a couple of other apparently similar cables from my electrical wires box, but no luck. It would still charge, but would not recognise the device. Downloaded the latest software from Garmin, but would still only charge.
    Discovered by accident that my TomTom satnav had a similar cable. Tried that and lo and behold Garmin will now transfer data.