BigRingVR - The new leader of the pack?

Discussion in 'Virtual Training: Bkool, Zwift, CycleOps & others' started by borchgrevink, 28 Jan 2017.

  1. ibooij

    ibooij Well-Known Member

    Location:
    the Netherlands
    You shouldn't have to pair your atom as a cadence or speed sensor, but it should be paired as a smart trainer. Was that the case?
    The best way to troubleshoot this issue will probably be to send us your log files. Please do the following:
    1. Make sure the Atom is turned on
    2. Start BigRingVR
    3. Go to Preferences->ANT Sensors->Create new configuration
    4. Wait a while for the dropdowns to populate with your sensors (shouldn't take more than a couple of seconds).
    If the smart trainer dropdown is not populated, stop there. Quit BigRingVR and send us bigringvr.log and ant.log from Documents\Big-Ring.
    If you can pair with the smart trainer:
    1. Save the new configuration
    2. Start a ride and ride for a minute or so
    3. Quit the ride and BigRingVR
    When you've done this, then please send us bigringvr.log and ant.log as mentioned above.

    As mentioned by others, your history is on the website, under Dashboard. A TCX file of each ride is on your computer under Documents\Big-Ring\Rides

    Simply upload the TCX file from the previous point to Strava using their website, "Manual upload'.

    We'd love to hear your feedback! Please send us an email at bigringvr@bigringvr.com or use the "Give Feedback" button in the app.
     
    TurboTommy and Mugshot like this.
  2. TurboTommy

    TurboTommy Veteran

    Location:
    Camden, London
    That’s very helpful thanks for the fast response ibooij. I’ll go through those steps tomorrow and report back.
     
    ibooij likes this.
  3. Yes, 5.0.0.0.0
     
  4. theboxers

    theboxers TheBoxers on Bkool

    Location:
    OTC (on the couch)
    Thanks all now up to date
     
    MasterDabber likes this.
  5. Stonechat

    Stonechat Veteran

    Location:
    Staines, Middlesex
    Well I have an Atom and using it with Sufferfest, does not seem to keep control, it start at the right power, and also after maybe one or two power changesm but then does not change

    I have been through troubleshooting but nothing changes this

    So not going for anything else until I know it works
     
  6. TurboTommy

    TurboTommy Veteran

    Location:
    Camden, London
    Are you on Facebook? I opened an account specifically to join turbo training related groups. There’s two groups I’m a member of for atom owners. I’m not using Sufferfest but I know that there’s guys in those groups that do so it’s definitely worth picking their brains. I use traineroad, zwift, and BKOOL for what it’s worth, and hopefully bigringvr!
     
  7. ibooij

    ibooij Well-Known Member

    Location:
    the Netherlands
    @TurboTommy Have you been able to try the steps I outlined in my earlier post?
     
  8. TurboTommy

    TurboTommy Veteran

    Location:
    Camden, London
    I did everything apart from send you the report ibooij. I did a test ride, it paired the atom as a smart trainer, but no change in resistance with slope. Could you put up a link or email where I should send the file to and I’ll send it over tonight when I’m home.
     
  9. ibooij

    ibooij Well-Known Member

    Location:
    the Netherlands
    @TurboTommy please mail the files to bigringvr@bigringvr.com

    Thanks!
     
    TurboTommy likes this.
  10. Stonechat

    Stonechat Veteran

    Location:
    Staines, Middlesex
    Seems that Bigring does not have iOS version so I cannot use it
     
  11. Stonechat

    Stonechat Veteran

    Location:
    Staines, Middlesex
    Thanks .I am joining the facebook group
    I was hoping the Bluetooth connection when available would sort the problem
     
  12. ibooij

    ibooij Well-Known Member

    Location:
    the Netherlands
    @TurboTommy you haven't sent the log files yet, have you? Or did I miss them somehow?
     
  13. TurboTommy

    TurboTommy Veteran

    Location:
    Camden, London
    Sorry ibooij I haven’t... I’ve been on traineroad this week as I’m training for something in particular and forgot completely. I’ll send it over the weekend.
     
  14. theboxers

    theboxers TheBoxers on Bkool

    Location:
    OTC (on the couch)
    Owwww :bicycle::boxing::B) :surrender:. Bergen has just been completed :wahhey:. I quite enjoyed it, in a sick way, legs and other parts are now non functional :blink:.

    Off for some food and maybe a:cheers:
     
  15. martin22

    martin22 Active Member

    Do many of you get the 'Buffer low' message in the big grey box when using the HD video? I can stream HD movies from amazon / netflix without problems but have had this on a few rides on Bigring. Ride usually starts ok but after a while these messages pop up, and its not always on fast sections. Last night i had it a few times on the Gotthard Pass climb but once at the top and on the fast bit (where i thought it'd pop up again as video playing faster?) it was ok

    I've pre downloaded some of the rides for my next session which should prevent it, and i could switch to the lower detail videos but HD is so nice!

    Now forgive my lack of technical knowledge but would having a bigger buffer solve this problem? Is this something in the software or hardware?

    Thanks
     
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