You shouldn't have to pair your atom as a cadence or speed sensor, but it should be paired as a smart trainer. Was that the case? The best way to troubleshoot this issue will probably be to send us your log files. Please do the following: Make sure the Atom is turned on Start BigRingVR Go to Preferences->ANT Sensors->Create new configuration Wait a while for the dropdowns to populate with your sensors (shouldn't take more than a couple of seconds). If the smart trainer dropdown is not populated, stop there. Quit BigRingVR and send us bigringvr.log and ant.log from Documents\Big-Ring. If you can pair with the smart trainer: Save the new configuration Start a ride and ride for a minute or so Quit the ride and BigRingVR When you've done this, then please send us bigringvr.log and ant.log as mentioned above. As mentioned by others, your history is on the website, under Dashboard. A TCX file of each ride is on your computer under Documents\Big-Ring\Rides Simply upload the TCX file from the previous point to Strava using their website, "Manual upload'. We'd love to hear your feedback! Please send us an email at email@example.com or use the "Give Feedback" button in the app.