bigjim
Legendary Member
- Location
- Manchester. UK
After reading all this I'm not so sure I would want a new Boardman fork. Free or not.
Boardman fork snapped what should I do?
- Thread starter Randommoose
- Start date
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Johnno260
Veteran
- Location
- East Sussex
Still it only takes one to kill someone.
Randommoose
Über Member
I wish I was brave enough for that!
No, I'm not. They are aware of it, just don't want to do anything about it so I don't know if contacting them via Twitter would make any difference.
The same thought has crossed my mind...
Hopefully not. I'm so glad this happened very slowly on the flat. It could have been so much worse.
I feel very sorry for you, OP, it's a really unfortunate thing to happen, but like you say, thankfully it wasn't a fall that caused you any serious damage.
I suppose this is one of the drawbacks of not being the original purchaser, but as someone who has owned two Boardman bikes (and been very happy with them), I'm disappointed to read that given it seems like a failure of the bike, they haven't been more helpful. Sadly, as a company, I can understand that strictly speaking, they're doing what is required (i.e. very little seemingly).
One option could perhaps to write a letter to Chris Boardman (he's listed as the Chair of Boardman Bikes still on their website) and politely explain why you're so disappointed with the way that things have turned out, and that your confidence in their brand is completely gone, having previously had a good impression of them. Or, you could write to one of the staff in a similar fashion, i.e. not anger, not demanding anything (not saying you would do this!!), but just clearly explaining the history, who you've spoken to at Boardman and when etc. Here are the staff on their website: https://www.boardmanbikes.com/gb_en/why-boardman/team/our-crew/
I suppose this is one of the drawbacks of not being the original purchaser, but as someone who has owned two Boardman bikes (and been very happy with them), I'm disappointed to read that given it seems like a failure of the bike, they haven't been more helpful. Sadly, as a company, I can understand that strictly speaking, they're doing what is required (i.e. very little seemingly).
One option could perhaps to write a letter to Chris Boardman (he's listed as the Chair of Boardman Bikes still on their website) and politely explain why you're so disappointed with the way that things have turned out, and that your confidence in their brand is completely gone, having previously had a good impression of them. Or, you could write to one of the staff in a similar fashion, i.e. not anger, not demanding anything (not saying you would do this!!), but just clearly explaining the history, who you've spoken to at Boardman and when etc. Here are the staff on their website: https://www.boardmanbikes.com/gb_en/why-boardman/team/our-crew/
The Jogger
Legendary Member
- Location
- Spain
I would have asked the guy you bought it from to bring it back under warranty (if he was the original purchaser) sorry I have only read start and finish of this thread in case this has already been suggested. Is this still possible?
everyone is really quick to diss Boardman on this, while I sympathise with the OP I can only find 2 instances of a problem like this. This thread and the BR thread referenced uppost. if this was a Boardman issue there would be much more evidence of it. Boardman would be well aware of any issue and I don't believe for a minute they would risk their brand rep nor their customers lives by ignoring what would be a serious safety issue
bigjim
Legendary Member
- Location
- Manchester. UK
I think there are many documented issues with Carbon fork failure, many of them fatal. But of course those are only the ones reported. how many have failed without serious injury and riders have just dumped the fork and bought a new one? Do manufacturers rely on this complacency? I remember an issue many years ago with, I think it may be Ford? They sold a car that under certain crash scenarios, the vehicle fuel tank ruptured and killed the occupants. It was revealed that the company had worked out it was cheaper to pay the claimants than change the design of the vehicle. Ralph Nader outed them.
I don't see any manufacturers giving long life guarantees on carbon. Wonder why that is?
I lost confidence with carbon forks and on the bike I had that was equipped with one, I changed it for a brand new steel fork for £18 off e-bay. Yes it was heavier, but it still soaked up the bumps, was comfortable and I had piece of mind.
I don't see any manufacturers giving long life guarantees on carbon. Wonder why that is?
I lost confidence with carbon forks and on the bike I had that was equipped with one, I changed it for a brand new steel fork for £18 off e-bay. Yes it was heavier, but it still soaked up the bumps, was comfortable and I had piece of mind.
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galaxy
Veteran
- Location
- Middleton On The Hill
Smokin Joe
Legendary Member
- Location
- Bare headed cyclist, Smoker
I'd like to see the evidence for that rather startling claim.
Quite
EasyPeez
Veteran
- Location
- Cottingham, East Yorkshire
This seems like a terrible bit of luck; my sympathies go to the OP. I'm also surprised that Boardman /Halfords aren't more concerned about the safety issues here, regardless of whether they offer to replace the fork or not. If it were me I would want to push this higher, as a safety concern with the product rather than in an attempt to gain recompense.
On a side note, I'm struggling to sympathise with this though...
I can't imagine how the phrases "year of travelling" and "get around on bicycles" could ever warrant being qualified by the adverb "unfortunately"!?!
The fork problem is no doubt annoying, but it will get sorted one way or another and you will be left with a good bike and a wonderful year of adventure to look forward to. I hope you enjoy both.
On a side note, I'm struggling to sympathise with this though...
I can't imagine how the phrases "year of travelling" and "get around on bicycles" could ever warrant being qualified by the adverb "unfortunately"!?!
The fork problem is no doubt annoying, but it will get sorted one way or another and you will be left with a good bike and a wonderful year of adventure to look forward to. I hope you enjoy both.
bigjim
Legendary Member
- Location
- Manchester. UK
Google it. I'm not doing the work for you. But here is one to be going on with.
http://www.cyclingweekly.com/news/l...d-carbon-forks-separated-inquest-hears-231824
jefmcg
Guru
That's not how it works. If you make an extraordinary claim, it's your job to prove it.
