How did I crack my carbon frame?

[fossyant]

Deffo looks like crush damage.

 

[djb1971]

Deffo looks like crush damage.

pic 3 looks like a clamp pinch

 

[fossyant]

pic 3 looks like a clamp pinch

Thing is bike did go on Euro star in a bag... You need a bike box for carbon not a bag.

 

[djb1971]

either way, I think PX have given the op a great value frame option. They couldve just let him cover the frame cost and the rebuild.

Hope the experience has taught the op a lesson.

 

[w00hoo_kent]

Thing is bike did go on Euro star in a bag... You need a bike box for carbon not a bag.

Although it was a Planet X bike bag, so you'd hope (unless the OP owns multiple Planet X bikes) that it was bought for the carbon Planet X bike he owned and if Planet X are happy to sell it without 'this isn't suited for your bike' proviso's then it's hardly the OP's fault.

either way, I think PX have given the op a great value frame option. They couldve just let him cover the frame cost and the rebuild.
Hope the experience has taught the op a lesson.

Don't post questions here?
It's reconfirmed my personal promise to myself never to buy Carbon. If I ever have oodles of money to throw at a bike, it's titanium for me...

 

[djb1971]

Don't post questions here?

if you ask a question, the answer isn't always what you want.

 

[w00hoo_kent]

if you ask a question, the answer isn't always what you want.

OK, what lesson do you hope the experience has taught the OP then?

 

[Mugshot]

So, where should you clamp it?

 

[vickster]

Although it was a Planet X bike bag, so you'd hope (unless the OP owns multiple Planet X bikes) that it was bought for the carbon Planet X bike he owned and if Planet X are happy to sell it without 'this isn't suited for your bike' proviso's then it's hardly the OP's fault.


Don't post questions here?
It's reconfirmed my personal promise to myself never to buy Carbon. If I ever have oodles of money to throw at a bike, it's titanium for me...

If he bought the bag independently of the bike and didn't ask if it was suitable for being chucked around on Eurostar, how on earth would PX know. He may have bought the bag sometime later online

 

[vickster]

So, where should you clamp it?

Seatpost I believe, but presumably this is made more risky if that too is carbon

 

[mickle]

Warranty is from original purchase date usually.

Nope - from date that the new replacement product is supplied.

 

[mickle]

Seatpost I believe, but presumably this is made more risky if that too is carbon

Seatposts are designed to be compressed - by the seat post frame collar.

 

[Mugshot]

Seatpost I believe, but presumably this is made more risky if that too is carbon

That's what I was thinking.

Seatposts are designed to be compressed - by the seat post frame collar.

Ah, ok. Is it a stable enough hold for something like a BB?

 

[User6179]

Nope - from date that the new replacement product is supplied.

Dirty dogs , I got a Shimano shifter replaced then the replacement knackered but was told the warranty was from original purchase , I now wonder if my replacement frame is still under warranty , what is my chances getting a third one

 

[mickle]

I'm no fan of Planet Ex, or of cheap Taiwanese carbon, but I'm with the supplier on this. The damage is entirely consistent with having been clamped in a workstand. £150 is a great deal and much more reasonable than they need to be. Accept their kind offer and move on.