glenn forger
Guest
Not to trivialise anything, but if my big ring left a tooth-mark scar on my calf I'd tell people I was attacked by a shark and managed to beat it off SHUT UP.
Funnily enough I've been saying the the same.Not to trivialise anything, but if my big ring left a tooth-mark scar on my calf I'd tell people I was attacked by a shark and managed to beat it off SHUT UP.
Main reason I went there was they have been extremely helpful in the past and its where the bike was bought. Think I'll be spending my money elsewhere in future!Take it to an LBS staffed by human beings that weren't selling laptops in Currys last week.
Bike now with Evans Cycles for assessment. They are not making the kind of noises I want to hear :-(
Conversation went along the lines of:-
Me: bike is booked in today for an insurance estimate as requested by my solicitor.
Shop: We cant do it todat. It will be Monday.
Me: Ok I'm disappointed as it was booked for today. Can you at least give me some indication if it will be a writeoff?
Shop: (after a very quick glance) so long as the rest of the frame is straight we'd likely replace forks, re-true front wheel, straighten hanger and RHS shifter.
Me: rear wheel has damage to the rim, derailleur scratched and gouged as is shifter and saddle.
Shop: That's only cosmetic damage.
Me: Its cosmetic damage that wasnt their before the accident therefore it should not be there afterwards. Would you be happy if you got your car back after a crash and they left the bumper scratched?
Shop: Cars are different.
Me: I insist you check EVERYTHING and quote for replacement on those items that have suffered ANY damage, including cosmetic.
Shop: We'll get back to you with a quote.
REALLY not looking forward to what they have to say!
The bike in question has done just under 4,000Km from new and I spend many hundreds upspeccing many parts in the past 6 months. Some items are 6 weeks old. I'm therefore pushing, somewhat hopefully, for new.The 'new for old' question is harder to answer.
Given the insurance company's keenness to settle, have you thought about asking for a reasonable sum on top of the injury offer?
I don't know the new price of your damaged bike, but say it's £1,000, the insurance company might slap an extra £750 on the injury offer and call it quits.
It was suggested that I would be best taking it somewhere than deals in that brand therefore Evans was the logical choice.Did you have the choice of what bike shop to take it to? If so, I think after Evans attitude, I would have used the fact that you booked in, yet they couldn't do it that day, to walk out and try a different one.
Two quotes required normally anyway.Take it elsewhere as well![]()
Assuming the phonecall was made from a mobile, the network operator can confirm call time, duration & cost. Even a PAYG number.And make sure you record in your diary time spent running round getting quotes and stuff, and Bill them for that was well.