I get a lot of customers...who buy a Store bike....you know the supermarket or car accessory ones..... and they get them home and within days.... it doesn't work as they thought it would and have a play....
Many I find have done the You Tube route and messed up totally, which to be fair isn't their fault as many of the You Tube video's need an element of mechanical knowledge....
Clearly we find that some of these bikes are only just "fit for purpose" and will work but not always as reliably as many owners would like....
All I will say is..... the Oranged Logo'd Car Accessory Shop & our LBS.... quote repair/service costs way too high so as not to get the business.....then they cry out on Facebook etc. to see if they can find a Mechanic to sort out their bikes......so they contact me....
I take the business, they get a working bike, they also get to know what the shortcomings are of the bike and I then get future custom from them and others..... Today I have had a full day..... 8 am start to a 7:30 pm finish..... I have done 5 home calls and 3 workshop jobs.... 4 were Store bikes, the rest were more expensive bikes, and clearly I am picking up the work the others don't want...... And Torvi... you are not alone and I'm across the border in Cambridgeshire if you really need help buddy..