fair weather cyclist
Guest
I bought my bike from them 5years ago and the service was great and so is the bike. The last time I was in my local store, about a year ago, it just seemed different. Is this the Mike Ashley effect.
I went to Evans only 2 times, maybe 3: the first time, 3 years ago and it felt like a normal bike shop, staff was helpful and gave me a lot of good advice. I went there again a few months ago and it couldn't have been more different, the staff was apathetic, half assed replies to my questions and actually suggested I don't buy anything there but go to local bike shops instead. I was surprised, then a couple of days later I read the news about stores closing down and jobs getting cut and it all made sense.
On the other hand, I made 2 online orders from evans within the last 6 months and had no problems whatsoever.