Advice - I was involved in a road traffic incident this morning.

Discussion in 'Advocacy and Cycling Safety' started by Maz, 19 Dec 2017.

Tags:
  1. OP
    OP
    Maz

    Maz Legendary Member

    Did you get compensation for repair/replacement of your bike from S&G? I rang them and they seemed a lot more interested in the personal injury side of things rather than sorting out my broken bike.
     
  2. Phaeton

    Phaeton Veteran

    Location:
    Oop North (ish)
    DO NOT USE THAT NUMBER it could cost you a fortune, use 0800 9169046 that will cost them. (assuming it works) Free from Landlines & Mobiles
     
    HLaB, Maz, NickNick and 1 other person like this.
  3. glasgowcyclist

    glasgowcyclist Charming but somewhat feckless

    Location:
    Scotland
    Well spotted, thanks!
     
  4. ianrauk

    ianrauk Tattooed Beat Messiah

    Location:
    Atop a Ti
    I had a small payment to cover bike repairs pretty quickly, the personal injury payment followed later, much later.
    Just mention to them that you would need a initial payment for bike repairs, also medication, travel costs if not using the bike etc
     
    classic33, NickNick and Maz like this.
  5. Phaeton

    Phaeton Veteran

    Location:
    Oop North (ish)
    Just looked it's a 6ppm (pence per minute) number plus your providers network charge which could be up to 80p so each hour on the phone could cost you £4.40 they also have a right to have 0344 736 8452 which should be included in your inclusive minutes (if you have them) but the 0800 number is a better option (if it works)
     
    glasgowcyclist and NickNick like this.
  6. vickster

    vickster Legendary Member

    Aren’t S&G in financial trouble?
    Might be worth googling

    Might mean they are cutting their personnel resources to the minimum. Given an injury case can take several years, finding a firm on good financial footing could be wise

    I think @Lonestar or @subaqua slso had a poor recent experience

    Do your research esp regarding the cut they take from any payouts

    Given they advertise on daytime TV, S&G fall firmly into the ambulance chaser camp for me
     
    Last edited: 20 Dec 2017
    Maz likes this.
  7. alicat

    alicat Guru

    Location:
    Staffs
    I too had a poor experience with the solicitors mentioned by Vickster. I got the right result in the end; however it took some pushing both to make progress and ensure I wasn't held partly at fault for not wearing a helmet or hi-viz.
     
    Maz likes this.
  8. alicat

    alicat Guru

    Location:
    Staffs
    If I had another collision that wasn't my fault I would use Alyson France.
     
    jefmcg likes this.
  9. The claim needs to be worth a certain amount before they can claw enough in fees to justify their time. Your bike is worth somewhat less than the 2018 list price of the same model, while personal injury is going to be much more. So they can't take your case on a no fee basis without the injury claim.

    BTW, you are a true cyclist: reporting to us the state of your bike but never mentioning your knee.
     
    Daddy Pig and Maz like this.
  10. OP
    OP
    Maz

    Maz Legendary Member

    Why? What makes you say that?
     
    jefmcg likes this.
  11. alicat

    alicat Guru

    Location:
    Staffs
    I have heard good things about AF, although I can't remember where from and I have never used them.

    I worked as a solicitor for about 10 years and was not impressed with S&G when I used them as Cycling UK's free offering. Lots of changes of case-handler, asking me for my opinion about the defence put forward when it was obvious that it was virtually an admission of liability etc.
     
    Maz likes this.
  12. vickster

    vickster Legendary Member

    Seem to specialise in cycle accidents, rather than the more 'general ambulance chasing' of the large firms?
     
  13. OP
    OP
    Maz

    Maz Legendary Member

    "Ambulance chasing" - I do like that description! ^_^
     
  14. summerdays

    summerdays Cycling in the sun Moderator

    Location:
    Bristol
    Get well soon Maz! Do you have a spare bike you can ride when you knee improves?
     
  15. OP
    OP
    Maz

    Maz Legendary Member

    Hey summerdays, yes I've got an old Raleigh Mustang that must be at least 25 years old , but it's such a nice bike.
    Screenshot_2017-12-22-19-00-17-1.png
     
    Last edited: 22 Dec 2017
    Hugh Manatee and summerdays like this.
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