He probably topped himself when he saw that the groundswell of sympathy and pitchfork wielding crowds burning effigies of Halfords staff failed to materialize.
Alternatively Halfords reached out to him when they saw his thread.
He probably topped himself when he saw that the groundswell of sympathy and pitchfork wielding crowds burning effigies of Halfords staff failed to materialize.
Why would he be downshifting when descending at 20mph?
There's no suggestion he was downshifting.
What he says is the derailleur became detached and tangled in the wheel.
Which lends strong support to the theory he didn't torque/check the hanger bolt, it worked loose, probably fell out, leaving the derailleur free to get close and personal with the spokes.
Halfords instruct self builders to torque the bolt, so he's on dodgy ground for a claim.
I have bought three bikes from halfords and all have been set up very well and any issues have been dealt with promptly and professionally.
None bike related but another example, went for a booster seat and as they did not have the one i wanted i got the next model up of the same brand for the original price even though the new one was double the cost of the one i wanted.I have bought three bikes from halfords and all have been set up very well and any issues have been dealt with promptly and professionally.
I did take one bike to my lbs for a service and they looked it over in a our 30 seconds and said it needed £200 worth of parts, I questioned them on each part and agreed to a service at £90 with some parts, 1k miles later it's still running great, why the extra parts I wonder?
My boardman CX had a BB issue and halfords had it a few days trying a couple of new BBs until they ordered in an upgraded part and fitted and it's been great since.
IME halfords have been far better than the LBS
Sorry you are off topic, this should be under the "halfords upgrade hell" threadNone bike related but another example, went for a booster seat and as they did not have the one i wanted i got the next model up of the same brand for the original price even though the new one was double the cost of the one i wanted.
Its quite funny that we've got to 10 pages but the OP hasn't been back since just after he posted this thread. did someone upset him.