So I decided on the bike but I cant buy one. Almost every dealer is stating that due to a high volume of demand we may not be able to take your call. I finally managed to find the bike (not a Brompton) I wanted and the deal I wanted but can I buy it..... Can I hell the dealer just does not reply. Why do I not just move on well I have not found the same bike or the same deal anywhere else.
I know they are busy but im pretty certain they shouldnt be treating customers like this. I dont think im being difficult but it all started when I had to force them to admit they could offer the finance terms they were advertising. Then when they sent me a quote I had to screenshot their website because they were trying to sell me the bike higher than the advertised price and the manufacturers RRP. I then got another quote because I had asked for some extras to be included. It came back with a total price and a monthly cost and nothing else. I asked them to break it down and as yet no answer !
I guess its a combination of staff being furloughed either with the dealer or the manufacturer. More people choosing to ride a bike during lockdown etc. I wonder if ebay will be full of nearly new lightly used bikes after lockdown
Anyway im debating whether to keep looking or just wait. For your info I was going for a black Tern P10 but my 2nd choice is a Brompton S2L or S3L .
Anyway moan over just frustrated as it took me bleedin ages to make up my mind then when I do
I know they are busy but im pretty certain they shouldnt be treating customers like this. I dont think im being difficult but it all started when I had to force them to admit they could offer the finance terms they were advertising. Then when they sent me a quote I had to screenshot their website because they were trying to sell me the bike higher than the advertised price and the manufacturers RRP. I then got another quote because I had asked for some extras to be included. It came back with a total price and a monthly cost and nothing else. I asked them to break it down and as yet no answer !
I guess its a combination of staff being furloughed either with the dealer or the manufacturer. More people choosing to ride a bike during lockdown etc. I wonder if ebay will be full of nearly new lightly used bikes after lockdown
Anyway im debating whether to keep looking or just wait. For your info I was going for a black Tern P10 but my 2nd choice is a Brompton S2L or S3L .
Anyway moan over just frustrated as it took me bleedin ages to make up my mind then when I do